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Voice of Customer

Tech Vedika values every stakeholder's feedback. This we strongly believe adds value to our perspective and service delivery, which in turn synergizes and energizes our commitment to providing an enhanced customer experience. Please do spare a few valuable moments for sharing your feedback.
1.How do you rate our team's responsiveness/communication with you?
Excellent
Very Good
Good
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Not Applicable
2.How do you rate our project management process (such as planning, tracking, reporting etc.)?
Excellent
Very Good
Good
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Not Applicable
3.How do you rate our team's understanding of your business needs?
Excellent
Very Good
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Not Applicable
4.How do you rate our team's requirement analysis process?
Excellent
Very Good
Good
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Not Applicable
5.How do you rate our team's ability to provide technical solutions for your requirement?
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Not Applicable
6.How do you rate the quality of the UI in terms of usability and aesthetics?
Excellent
Very Good
Good
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Not Applicable
7.How do you rate our code quality/code review process?
Excellent
Very Good
Good
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Not Applicable
8.How do you rate our DevOps and CI/CD support?
Excellent
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Not Applicable
9.How do you rate our team's support in terms of managing your cloud account, application environment set-up, and deployment service?
Excellent
Very Good
Good
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Not Applicable
10.How do you rate our testing /defect tracking process?
Excellent
Very Good
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Not Applicable
11.How do you rate our release management process?
Excellent
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Not Applicable
12.How do you rate the performance of the application delivered?
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Not Applicable
13.How do you rate our team's responsiveness against complaints/defects raised by you?
Excellent
Very Good
Good
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Poor
Not Applicable
14.How do you rate the delivery of the project in terms of schedule adherence?
Excellent
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Not Applicable
15.How do you rate the delivery of the project in terms of quality?
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Not Applicable
16.How do you rate our team's response to production support?
Excellent
Very Good
Good
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Not Applicable
17.How do you rate the application based on the end customer feedback?
Excellent
Very Good
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Not Applicable
18.Overall rating
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19.Would you be recommending our services to someone in your network/contacts?
20.Please share your details(Required.)
We thank you for sharing your valuable feedback