Please take a moment to complete this survey... and thank you for your feedback as we try to continually improve the quality of our Customer Service!    Doris Maloy, Tax Collector

* 1. Organization Name (optional)

* 2. Did you find the Tax Sale information you were seeking on our website?

* 3. Please rate the ease of navigating our website:

* 4. Please rate our staff on the following:

  Excellent Good Fair Poor
Responsiveness to information requests, issues, concerns, or problems
Attitude, courtesy and professionalism
Timeliness of information or service delivery
Accuracy of information provided
Timeliness of tax certificate redemptions and refunds
Knowledge of tax certificates, tax deeds and the certificate redemption process
Reliability of follow through on commitments

* 5. For any of the items above which you rated lower, please give additional details to explain the situation.

* 6. Compared to other Florida Counties that you deal with, the level of service you receive from the Leon County Tax Collector's office is:

* 7. As a result of your experience with our Tax Sale, what service-related improvements can you recommend?

* 8. What is important to you as it relates to the annual Tax Sale and the services we provide?

Thank you for your input as we strive to provide excellent customer service.

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