Introduction

The CCAB-I have successfully lobbied for the extension of the Pay and File Income Tax deadline and for the extension of the phased payment arrangement deadline for non-COVID-19 tax debt.  However, we are aware that members in practice continue to face difficulties in managing the various tax deadlines this year.

The purpose of this short survey is to establish the extent of the difficulties facing accountants in practice and to build a more detailed understanding of the source of these pressures for the purpose of our ongoing lobbying work. 

Thank you for taking the time to respond to this survey and inform your Institute. This survey is anonymous and takes only three minutes to complete.  

The survey will close on Wednesday 7 October at midnight. 

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* 1. What size practice do you work in?

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* 2. Have clients of the firm availed of the wage subsidies (TWSS and/or EWSS)?

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* 3. If yes to question two above, what level of assistance do clients in general require from the firm?

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* 4. What is your current experience of contacting Revenue’s general phone lines?

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* 5. What is your current experience of contacting Revenue caseworkers by phone?

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* 6. What is your experience of having queries resolved through MyEnquiries?

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* 7. Excluding TWSS check letters, what is your experience of the volume of requests for information and aspect queries from Revenue?

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* 8. Excluding TWSS check letters, what is your experience of the volume of Revenue audits?

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* 9. Which of these statements best describes your firm’s current workload?

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* 10. What is the single biggest reason for the firm’s current workload pressures?

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* 11. What percentage of your clients are unable to pay income tax falling due this self-assessment tax deadline?

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* 12. Would you like to add any relevant comments not captured in the questions?

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