Target Customer Survey * 1. Overall, how was your experience? Not at all satisfied - 1 2 3 4 5 6 7 8 9 Extremely satisfied - 10 Not at all satisfied - 1 2 3 4 5 6 7 8 9 Extremely satisfied - 10 * 2. Please indicate how satisfied you were with the following parts of your shopping experience Not at all satisfied - 1 2 3 4 5 6 7 8 9 Extremely satisfied - 10 Speed of the site Speed of the site Not at all satisfied - 1 Speed of the site 2 Speed of the site 3 Speed of the site 4 Speed of the site 5 Speed of the site 6 Speed of the site 7 Speed of the site 8 Speed of the site 9 Speed of the site Extremely satisfied - 10 Availability of Products Availability of Products Not at all satisfied - 1 Availability of Products 2 Availability of Products 3 Availability of Products 4 Availability of Products 5 Availability of Products 6 Availability of Products 7 Availability of Products 8 Availability of Products 9 Availability of Products Extremely satisfied - 10 Price Price Not at all satisfied - 1 Price 2 Price 3 Price 4 Price 5 Price 6 Price 7 Price 8 Price 9 Price Extremely satisfied - 10 Navigation / Layout Navigation / Layout Not at all satisfied - 1 Navigation / Layout 2 Navigation / Layout 3 Navigation / Layout 4 Navigation / Layout 5 Navigation / Layout 6 Navigation / Layout 7 Navigation / Layout 8 Navigation / Layout 9 Navigation / Layout Extremely satisfied - 10 Ease of completing your purchase; Ease of checking out Ease of completing your purchase; Ease of checking out Not at all satisfied - 1 Ease of completing your purchase; Ease of checking out 2 Ease of completing your purchase; Ease of checking out 3 Ease of completing your purchase; Ease of checking out 4 Ease of completing your purchase; Ease of checking out 5 Ease of completing your purchase; Ease of checking out 6 Ease of completing your purchase; Ease of checking out 7 Ease of completing your purchase; Ease of checking out 8 Ease of completing your purchase; Ease of checking out 9 Ease of completing your purchase; Ease of checking out Extremely satisfied - 10 Variety of shipping options & Speed Variety of shipping options & Speed Not at all satisfied - 1 Variety of shipping options & Speed 2 Variety of shipping options & Speed 3 Variety of shipping options & Speed 4 Variety of shipping options & Speed 5 Variety of shipping options & Speed 6 Variety of shipping options & Speed 7 Variety of shipping options & Speed 8 Variety of shipping options & Speed 9 Variety of shipping options & Speed Extremely satisfied - 10 * 3. How likely are you to recommend TARGET to a friend? Not at all likely - 1 2 3 4 5 6 7 8 9 Extremely likely - 10 Not at all likely - 1 2 3 4 5 6 7 8 9 Extremely likely - 10 * 4. How did you hear about TARGET.com? Social Media Friends/Family Magazine Newspaper Online Search Television Other (please specify) * 5. How can we make it better? Done
