Parent Support Advice Line Feedback

Feedback

Thank you for taking part in our survey! There are no right or wrong answers so please feel free to express your view. This will help us to know what we're doing well and also how we can improve our service so that more parents and carers will get the support they need.  The questionnaire responses will be held securely; only a limited number of authorised people will see it. Your feedback may be used without revealing your identity to promote and also to provide information to the people who fund the service. The survey should take only a few minutes to complete so here goes...
1.Please select how you contacted the Parent Support and Advice Line(Required.)
2.The parent support adviser really paid attention to what I had to say(Required.)
3.My views and worries were taken seriously(Required.)
4.I feel the parent support adviser knew how to help me(Required.)
5.The advice line is available at a convenient time(Required.)
6.I was able to access the advice line without technical/internet problems(Required.)
7.I would recommend the Talk Well Parent Support and Advice Line to my friends if they needed similar help to me(Required.)
8.Overall the help I received here is good(Required.)
9.Did the session help you with your difficulties?(Required.)
10.What was good about the session?
11.Was there anything you didn’t like or anything that needs improving?
12.Is there anything else you would want to tell us about the service you received?
Thank you so much for taking the time to complete the survey.
Your responses will help us to understand what we are doing well and how we can improve our service so that more parents and carers will get the help and support they need!