2016.08 American Ambulance Association Survey

Question Title

* 1. My AAA Membership Status

MEMBER - My organization is a current member of the American Ambulance Association.

FORMER MEMBER - My organization was a member of the American Ambulance Association, but is no longer involved.

NONMEMBER - My organization is NOT a member of the American Ambulance Association.

NOT SURE

Question Title

* 2. How likely is it that you would recommend the American Ambulance Association to a friend or colleague?

Not at all likely

Extremely likely

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* 3. Please rate how satisfied you are with each of the following AAA offerings:

	1 - Very dissatisfied	2 - Somewhat dissatisfied	3 - Neither satisfied nor dissatisfied	4 - Somewhat satisfied	5 - Very satisfied	N/A or Don't Use
Membership	Membership 1 - Very dissatisfied	Membership 2 - Somewhat dissatisfied	Membership 3 - Neither satisfied nor dissatisfied	Membership 4 - Somewhat satisfied	Membership 5 - Very satisfied	Membership N/A or Don't Use
Advocacy/ government affairs efforts	Advocacy/ government affairs efforts 1 - Very dissatisfied	Advocacy/ government affairs efforts 2 - Somewhat dissatisfied	Advocacy/ government affairs efforts 3 - Neither satisfied nor dissatisfied	Advocacy/ government affairs efforts 4 - Somewhat satisfied	Advocacy/ government affairs efforts 5 - Very satisfied	Advocacy/ government affairs efforts N/A or Don't Use
Annual Conference & Tradeshow	Annual Conference & Tradeshow 1 - Very dissatisfied	Annual Conference & Tradeshow 2 - Somewhat dissatisfied	Annual Conference & Tradeshow 3 - Neither satisfied nor dissatisfied	Annual Conference & Tradeshow 4 - Somewhat satisfied	Annual Conference & Tradeshow 5 - Very satisfied	Annual Conference & Tradeshow N/A or Don't Use
Stars of Life	Stars of Life 1 - Very dissatisfied	Stars of Life 2 - Somewhat dissatisfied	Stars of Life 3 - Neither satisfied nor dissatisfied	Stars of Life 4 - Somewhat satisfied	Stars of Life 5 - Very satisfied	Stars of Life N/A or Don't Use
Regional Workshops	Regional Workshops 1 - Very dissatisfied	Regional Workshops 2 - Somewhat dissatisfied	Regional Workshops 3 - Neither satisfied nor dissatisfied	Regional Workshops 4 - Somewhat satisfied	Regional Workshops 5 - Very satisfied	Regional Workshops N/A or Don't Use
Webinars	Webinars 1 - Very dissatisfied	Webinars 2 - Somewhat dissatisfied	Webinars 3 - Neither satisfied nor dissatisfied	Webinars 4 - Somewhat satisfied	Webinars 5 - Very satisfied	Webinars N/A or Don't Use
Website user experience	Website user experience 1 - Very dissatisfied	Website user experience 2 - Somewhat dissatisfied	Website user experience 3 - Neither satisfied nor dissatisfied	Website user experience 4 - Somewhat satisfied	Website user experience 5 - Very satisfied	Website user experience N/A or Don't Use
Website member-only resources	Website member-only resources 1 - Very dissatisfied	Website member-only resources 2 - Somewhat dissatisfied	Website member-only resources 3 - Neither satisfied nor dissatisfied	Website member-only resources 4 - Somewhat satisfied	Website member-only resources 5 - Very satisfied	Website member-only resources N/A or Don't Use
Website blog/articles	Website blog/articles 1 - Very dissatisfied	Website blog/articles 2 - Somewhat dissatisfied	Website blog/articles 3 - Neither satisfied nor dissatisfied	Website blog/articles 4 - Somewhat satisfied	Website blog/articles 5 - Very satisfied	Website blog/articles N/A or Don't Use
Website government affairs resources	Website government affairs resources 1 - Very dissatisfied	Website government affairs resources 2 - Somewhat dissatisfied	Website government affairs resources 3 - Neither satisfied nor dissatisfied	Website government affairs resources 4 - Somewhat satisfied	Website government affairs resources 5 - Very satisfied	Website government affairs resources N/A or Don't Use
E-newsletters (ex: Daily Digest, EMS Expert, Response Times)	E-newsletters (ex: Daily Digest, EMS Expert, Response Times) 1 - Very dissatisfied	E-newsletters (ex: Daily Digest, EMS Expert, Response Times) 2 - Somewhat dissatisfied	E-newsletters (ex: Daily Digest, EMS Expert, Response Times) 3 - Neither satisfied nor dissatisfied	E-newsletters (ex: Daily Digest, EMS Expert, Response Times) 4 - Somewhat satisfied	E-newsletters (ex: Daily Digest, EMS Expert, Response Times) 5 - Very satisfied	E-newsletters (ex: Daily Digest, EMS Expert, Response Times) N/A or Don't Use
Publications & books (ex: Medicare Reference Manual, HR Manual, Compliance Manual, Documentation Manual)	Publications & books (ex: Medicare Reference Manual, HR Manual, Compliance Manual, Documentation Manual) 1 - Very dissatisfied	Publications & books (ex: Medicare Reference Manual, HR Manual, Compliance Manual, Documentation Manual) 2 - Somewhat dissatisfied	Publications & books (ex: Medicare Reference Manual, HR Manual, Compliance Manual, Documentation Manual) 3 - Neither satisfied nor dissatisfied	Publications & books (ex: Medicare Reference Manual, HR Manual, Compliance Manual, Documentation Manual) 4 - Somewhat satisfied	Publications & books (ex: Medicare Reference Manual, HR Manual, Compliance Manual, Documentation Manual) 5 - Very satisfied	Publications & books (ex: Medicare Reference Manual, HR Manual, Compliance Manual, Documentation Manual) N/A or Don't Use
Lifeworks Employee Assistance Program (EAP covering all member org employees)	Lifeworks Employee Assistance Program (EAP covering all member org employees) 1 - Very dissatisfied	Lifeworks Employee Assistance Program (EAP covering all member org employees) 2 - Somewhat dissatisfied	Lifeworks Employee Assistance Program (EAP covering all member org employees) 3 - Neither satisfied nor dissatisfied	Lifeworks Employee Assistance Program (EAP covering all member org employees) 4 - Somewhat satisfied	Lifeworks Employee Assistance Program (EAP covering all member org employees) 5 - Very satisfied	Lifeworks Employee Assistance Program (EAP covering all member org employees) N/A or Don't Use
Lifeworks Critical Incident Stress Management (CISM counseling available on-demand for member orgs)	Lifeworks Critical Incident Stress Management (CISM counseling available on-demand for member orgs) 1 - Very dissatisfied	Lifeworks Critical Incident Stress Management (CISM counseling available on-demand for member orgs) 2 - Somewhat dissatisfied	Lifeworks Critical Incident Stress Management (CISM counseling available on-demand for member orgs) 3 - Neither satisfied nor dissatisfied	Lifeworks Critical Incident Stress Management (CISM counseling available on-demand for member orgs) 4 - Somewhat satisfied	Lifeworks Critical Incident Stress Management (CISM counseling available on-demand for member orgs) 5 - Very satisfied	Lifeworks Critical Incident Stress Management (CISM counseling available on-demand for member orgs) N/A or Don't Use
Brian Werfel, AAA Medicare Consultant (webinars, workshops, response to inquiries, blog posts)	Brian Werfel, AAA Medicare Consultant (webinars, workshops, response to inquiries, blog posts) 1 - Very dissatisfied	Brian Werfel, AAA Medicare Consultant (webinars, workshops, response to inquiries, blog posts) 2 - Somewhat dissatisfied	Brian Werfel, AAA Medicare Consultant (webinars, workshops, response to inquiries, blog posts) 3 - Neither satisfied nor dissatisfied	Brian Werfel, AAA Medicare Consultant (webinars, workshops, response to inquiries, blog posts) 4 - Somewhat satisfied	Brian Werfel, AAA Medicare Consultant (webinars, workshops, response to inquiries, blog posts) 5 - Very satisfied	Brian Werfel, AAA Medicare Consultant (webinars, workshops, response to inquiries, blog posts) N/A or Don't Use
Scott Moore, AAA HR & Operations Consultant (webinars, workshops, response to inquiries, blog posts)	Scott Moore, AAA HR & Operations Consultant (webinars, workshops, response to inquiries, blog posts) 1 - Very dissatisfied	Scott Moore, AAA HR & Operations Consultant (webinars, workshops, response to inquiries, blog posts) 2 - Somewhat dissatisfied	Scott Moore, AAA HR & Operations Consultant (webinars, workshops, response to inquiries, blog posts) 3 - Neither satisfied nor dissatisfied	Scott Moore, AAA HR & Operations Consultant (webinars, workshops, response to inquiries, blog posts) 4 - Somewhat satisfied	Scott Moore, AAA HR & Operations Consultant (webinars, workshops, response to inquiries, blog posts) 5 - Very satisfied	Scott Moore, AAA HR & Operations Consultant (webinars, workshops, response to inquiries, blog posts) N/A or Don't Use
Jerry Glass/F&H Solutions , AAA Labor Relations Consultant (response to inquiries, blog posts)	Jerry Glass/F&H Solutions , AAA Labor Relations Consultant (response to inquiries, blog posts) 1 - Very dissatisfied	Jerry Glass/F&H Solutions , AAA Labor Relations Consultant (response to inquiries, blog posts) 2 - Somewhat dissatisfied	Jerry Glass/F&H Solutions , AAA Labor Relations Consultant (response to inquiries, blog posts) 3 - Neither satisfied nor dissatisfied	Jerry Glass/F&H Solutions , AAA Labor Relations Consultant (response to inquiries, blog posts) 4 - Somewhat satisfied	Jerry Glass/F&H Solutions , AAA Labor Relations Consultant (response to inquiries, blog posts) 5 - Very satisfied	Jerry Glass/F&H Solutions , AAA Labor Relations Consultant (response to inquiries, blog posts) N/A or Don't Use
Member Toolkits (ex: workplace violence prevention, suicide prevention, intercultural communications)	Member Toolkits (ex: workplace violence prevention, suicide prevention, intercultural communications) 1 - Very dissatisfied	Member Toolkits (ex: workplace violence prevention, suicide prevention, intercultural communications) 2 - Somewhat dissatisfied	Member Toolkits (ex: workplace violence prevention, suicide prevention, intercultural communications) 3 - Neither satisfied nor dissatisfied	Member Toolkits (ex: workplace violence prevention, suicide prevention, intercultural communications) 4 - Somewhat satisfied	Member Toolkits (ex: workplace violence prevention, suicide prevention, intercultural communications) 5 - Very satisfied	Member Toolkits (ex: workplace violence prevention, suicide prevention, intercultural communications) N/A or Don't Use
Savvik Buying Group (formerly NCEMS Cooperative) access & savings	Savvik Buying Group (formerly NCEMS Cooperative) access & savings 1 - Very dissatisfied	Savvik Buying Group (formerly NCEMS Cooperative) access & savings 2 - Somewhat dissatisfied	Savvik Buying Group (formerly NCEMS Cooperative) access & savings 3 - Neither satisfied nor dissatisfied	Savvik Buying Group (formerly NCEMS Cooperative) access & savings 4 - Somewhat satisfied	Savvik Buying Group (formerly NCEMS Cooperative) access & savings 5 - Very satisfied	Savvik Buying Group (formerly NCEMS Cooperative) access & savings N/A or Don't Use
Sterling Backcheck background check savings	Sterling Backcheck background check savings 1 - Very dissatisfied	Sterling Backcheck background check savings 2 - Somewhat dissatisfied	Sterling Backcheck background check savings 3 - Neither satisfied nor dissatisfied	Sterling Backcheck background check savings 4 - Somewhat satisfied	Sterling Backcheck background check savings 5 - Very satisfied	Sterling Backcheck background check savings N/A or Don't Use
Payline Data credit card processing savings	Payline Data credit card processing savings 1 - Very dissatisfied	Payline Data credit card processing savings 2 - Somewhat dissatisfied	Payline Data credit card processing savings 3 - Neither satisfied nor dissatisfied	Payline Data credit card processing savings 4 - Somewhat satisfied	Payline Data credit card processing savings 5 - Very satisfied	Payline Data credit card processing savings N/A or Don't Use