Gatorade Triathlon Series 2016/17 | Participant Survey

Thank you for participating in the Gatorade Triathlon Series 2016/17 season. We want to lift the bar next year and are investigating ways in which we can add more value to the participant. Once we have received your response you will go in the draw to win a 5 Race Series entry into next seasons Gatorade Triathlon Series.

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* 1. At what email address would you like to be contacted?

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* 2. What Gatorade Triathlon did you do?

Race 1 Elwood 2016

Race 2 St Kilda 2017

Race 3 Elwood 2017

Race 4 Portarlington 2017

Race 5 St Kilda 2017

I was a Series entrant

I didn't compete this season

If you didn't compete this season, please let us know why

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* 3. Were you a first time triathlete this year?

Yes

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* 4. If you were a first timer, how did you hear about this series? (choose more than 1 if you like)

A friend / family member introduced me

An advert in Australian Triathlete Magazine

Found it through a searching online

I saw a poster in my local cafe

I saw it on Facebook

I did the Corporate Triathlon Melbourne

I saw it on the SME360 website

N/A

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* 5. How likely are you to recommend the Gatorade Triathlon Series to a friend?

1. Not At All Likely

10. Extremely Likley

1. Not At All Likely

10. Extremely Likley

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* 6. How far out did you plan on participating?

1 week

2 weeks

3 weeks

More than 1 month

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* 7. Have you considered challenging yourself further at Challenge Melbourne?

Yes

If not, please let us know why

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* 8. Did you do Race 5 Olympic Distance as a warm up event to Challenge Melbourne?

Yes

N/A

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* 9. SME360 sends out emails about the Series regularly. Do you receive these emails and if so do you find them valuable?

Yes, I read them and find them valuable

Yes, I read them

Sometimes, I read them

No, I do not open them

No, I do not receive

What would entice you to open them?

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* 10. Would you like to see more or less communication via Electronic Newsletter?

Less

I was happy

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* 11. What is your favourite triathlon related magazine? (Please choose more than 1 if you like)

Australian Triathlete Magazine

Triathlon & Multisport Magazine

Multisport Magazine

220 Triathlon Magazine

Runner's World Australia & New Zealand magazine

Bicycling Australia

I don't read magazines

Other (please specify)

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* 12. What publication would you expect to see information on the Gatorade Triathlon? (Please choose more than 1 if you like)

Herald Sun

The Age

The Leader Newspaper

Other (please specify)

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* 13. What radio station do you listen to most?

Triple M

Nova

Fox

KIIS

Smooth

SEN

Other (please specify)

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* 14. Did you use Social Media as a tool to get information on our event?

Yes

If so, what social platform do you prefer?

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* 15. Do you find the Gatorade Triathlon Series website easy to navigate and find information?

Yes

Suggestions/Comments

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* 16. Please rate your PRE EVENT experience:

	N/A	Very Poor	Poor	Satisfactory	Good	Excellent
Gatorade Triathlon Series Website	Gatorade Triathlon Series Website N/A	Gatorade Triathlon Series Website Very Poor	Gatorade Triathlon Series Website Poor	Gatorade Triathlon Series Website Satisfactory	Gatorade Triathlon Series Website Good	Gatorade Triathlon Series Website Excellent
Email Communications	Email Communications N/A	Email Communications Very Poor	Email Communications Poor	Email Communications Satisfactory	Email Communications Good	Email Communications Excellent
Online Entry Process	Online Entry Process N/A	Online Entry Process Very Poor	Online Entry Process Poor	Online Entry Process Satisfactory	Online Entry Process Good	Online Entry Process Excellent
Race Information Guide	Race Information Guide N/A	Race Information Guide Very Poor	Race Information Guide Poor	Race Information Guide Satisfactory	Race Information Guide Good	Race Information Guide Excellent
Race Kit Collection (Registration) Process	Race Kit Collection (Registration) Process N/A	Race Kit Collection (Registration) Process Very Poor	Race Kit Collection (Registration) Process Poor	Race Kit Collection (Registration) Process Satisfactory	Race Kit Collection (Registration) Process Good	Race Kit Collection (Registration) Process Excellent
Race Kit Items	Race Kit Items N/A	Race Kit Items Very Poor	Race Kit Items Poor	Race Kit Items Satisfactory	Race Kit Items Good	Race Kit Items Excellent
Registration Staff	Registration Staff N/A	Registration Staff Very Poor	Registration Staff Poor	Registration Staff Satisfactory	Registration Staff Good	Registration Staff Excellent
Queue Times	Queue Times N/A	Queue Times Very Poor	Queue Times Poor	Queue Times Satisfactory	Queue Times Good	Queue Times Excellent
Tri-Alliance Clinic	Tri-Alliance Clinic N/A	Tri-Alliance Clinic Very Poor	Tri-Alliance Clinic Poor	Tri-Alliance Clinic Satisfactory	Tri-Alliance Clinic Good	Tri-Alliance Clinic Excellent
Information Board	Information Board N/A	Information Board Very Poor	Information Board Poor	Information Board Satisfactory	Information Board Good	Information Board Excellent
Pre Race Briefing at Swim	Pre Race Briefing at Swim N/A	Pre Race Briefing at Swim Very Poor	Pre Race Briefing at Swim Poor	Pre Race Briefing at Swim Satisfactory	Pre Race Briefing at Swim Good	Pre Race Briefing at Swim Excellent

Suggestions/Improvements

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* 17. Please rate your experience AT THE EVENT:

	N/A	Very Poor	Poor	Satisfactory	Good	Excellent
Swim Course Management	Swim Course Management N/A	Swim Course Management Very Poor	Swim Course Management Poor	Swim Course Management Satisfactory	Swim Course Management Good	Swim Course Management Excellent
Cycle Course Management	Cycle Course Management N/A	Cycle Course Management Very Poor	Cycle Course Management Poor	Cycle Course Management Satisfactory	Cycle Course Management Good	Cycle Course Management Excellent
Run Course Management	Run Course Management N/A	Run Course Management Very Poor	Run Course Management Poor	Run Course Management Satisfactory	Run Course Management Good	Run Course Management Excellent
Transition Area Management	Transition Area Management N/A	Transition Area Management Very Poor	Transition Area Management Poor	Transition Area Management Satisfactory	Transition Area Management Good	Transition Area Management Excellent
Race Marshals	Race Marshals N/A	Race Marshals Very Poor	Race Marshals Poor	Race Marshals Satisfactory	Race Marshals Good	Race Marshals Excellent
Technical Officials	Technical Officials N/A	Technical Officials Very Poor	Technical Officials Poor	Technical Officials Satisfactory	Technical Officials Good	Technical Officials Excellent
Toilets	Toilets N/A	Toilets Very Poor	Toilets Poor	Toilets Satisfactory	Toilets Good	Toilets Excellent
Bag Compound	Bag Compound N/A	Bag Compound Very Poor	Bag Compound Poor	Bag Compound Satisfactory	Bag Compound Good	Bag Compound Excellent
Bike Compound Security	Bike Compound Security N/A	Bike Compound Security Very Poor	Bike Compound Security Poor	Bike Compound Security Satisfactory	Bike Compound Security Good	Bike Compound Security Excellent
Race Commentator	Race Commentator N/A	Race Commentator Very Poor	Race Commentator Poor	Race Commentator Satisfactory	Race Commentator Good	Race Commentator Excellent
Presentations	Presentations N/A	Presentations Very Poor	Presentations Poor	Presentations Satisfactory	Presentations Good	Presentations Excellent
Live Timing/Results App	Live Timing/Results App N/A	Live Timing/Results App Very Poor	Live Timing/Results App Poor	Live Timing/Results App Satisfactory	Live Timing/Results App Good	Live Timing/Results App Excellent
Results Hub	Results Hub N/A	Results Hub Very Poor	Results Hub Poor	Results Hub Satisfactory	Results Hub Good	Results Hub Excellent
Prizes	Prizes N/A	Prizes Very Poor	Prizes Poor	Prizes Satisfactory	Prizes Good	Prizes Excellent
Sponsor Marquees	Sponsor Marquees N/A	Sponsor Marquees Very Poor	Sponsor Marquees Poor	Sponsor Marquees Satisfactory	Sponsor Marquees Good	Sponsor Marquees Excellent
Food Vendors	Food Vendors N/A	Food Vendors Very Poor	Food Vendors Poor	Food Vendors Satisfactory	Food Vendors Good	Food Vendors Excellent

Suggestions/Improvements

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* 18. How do you rate your POST-EVENT experience?

	N/A	Very Poor	Poor	Satisfactory	Good	Excellent
Post Race Email	Post Race Email N/A	Post Race Email Very Poor	Post Race Email Poor	Post Race Email Satisfactory	Post Race Email Good	Post Race Email Excellent
Race Report	Race Report N/A	Race Report Very Poor	Race Report Poor	Race Report Satisfactory	Race Report Good	Race Report Excellent
Photo Gallery	Photo Gallery N/A	Photo Gallery Very Poor	Photo Gallery Poor	Photo Gallery Satisfactory	Photo Gallery Good	Photo Gallery Excellent
Results	Results N/A	Results Very Poor	Results Poor	Results Satisfactory	Results Good	Results Excellent
Series Points	Series Points N/A	Series Points Very Poor	Series Points Poor	Series Points Satisfactory	Series Points Good	Series Points Excellent
Social Media	Social Media N/A	Social Media Very Poor	Social Media Poor	Social Media Satisfactory	Social Media Good	Social Media Excellent

Suggestions/Improvements

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* 19. If you could add one race day element to the Gatorade Triathlon Series to improve your experience, what would you include?

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* 20. Do you think the entry price gives you satisfactory value for money?

Yes, I'm happy

No, I'd like to see more

If no, what would you like to see more of

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* 21. If you have participated previously, how did this year compare?

Better

Same

Worse

If worse, please elaborate

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* 22. Would you be prepared to pay a higher entry fee in return for free race day photos?

Yes

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* 23. If we introduced a VIP or Gold Class race day option with more value, is this something that you would consider?

Yes

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* 24. If we introduced a 3 or 4 race bundle (with race flexibility) at the start of the season, would this be something you would like to see?

Yes

If not, please let us know why

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* 25. Where would you like the see a new Gatorade Triathlon event held?

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* 26. Would you register for a Gatorade Triathlon in the Mornington Peninsula region?

Yes

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* 27. On event day would you like more format options such as the below?

Run / Bike / Swim

Bike / Swim / Run

Other (please specify)

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* 1. At what email address would you like to be contacted?

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* 2. What Gatorade Triathlon did you do?

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* 3. Were you a first time triathlete this year?

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* 4. If you were a first timer, how did you hear about this series? (choose more than 1 if you like)

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* 5. How likely are you to recommend the Gatorade Triathlon Series to a friend?

Question Title

* 6. How far out did you plan on participating?

Question Title

* 7. Have you considered challenging yourself further at Challenge Melbourne?

Question Title

* 8. Did you do Race 5 Olympic Distance as a warm up event to Challenge Melbourne?

Question Title

* 9. SME360 sends out emails about the Series regularly. Do you receive these emails and if so do you find them valuable?

Question Title

* 10. Would you like to see more or less communication via Electronic Newsletter?

Question Title

* 11. What is your favourite triathlon related magazine? (Please choose more than 1 if you like)

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* 12. What publication would you expect to see information on the Gatorade Triathlon? (Please choose more than 1 if you like)

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* 13. What radio station do you listen to most?

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* 14. Did you use Social Media as a tool to get information on our event?

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* 15. Do you find the Gatorade Triathlon Series website easy to navigate and find information?

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* 16. Please rate your PRE EVENT experience:

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* 17. Please rate your experience AT THE EVENT:

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* 18. How do you rate your POST-EVENT experience?

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* 19. If you could add one race day element to the Gatorade Triathlon Series to improve your experience, what would you include?

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* 20. Do you think the entry price gives you satisfactory value for money?

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* 21. If you have participated previously, how did this year compare?

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* 22. Would you be prepared to pay a higher entry fee in return for free race day photos?

Question Title

* 23. If we introduced a VIP or Gold Class race day option with more value, is this something that you would consider?

Question Title

* 24. If we introduced a 3 or 4 race bundle (with race flexibility) at the start of the season, would this be something you would like to see?

Question Title

* 25. Where would you like the see a new Gatorade Triathlon event held?

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* 26. Would you register for a Gatorade Triathlon in the Mornington Peninsula region?

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* 27. On event day would you like more format options such as the below?

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* 28. Please let us know what you would like to see most next season?