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* 1. How likely is it that you would recommend Tri-County Humane Society to a friend or colleague?

Not at all likely
Extremely likely

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* 2. What is your primary reason for your previous score?

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* 3. How often do you use or view the Humane Society website?

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* 4. Overall, how would you rate the quality of your customer service experience?

0 5
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 5. When adopting an animal, did you purchase items from the store?

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* 6. What is one thing Humane Society could do to enhance your personal customer experience?

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* 7. To what extent do you agree with the following statements.

  Strongly Disagree Disagree Neutral  Agree Strongly Agree
I receive relevant information from the Humane Society
I receive too much information from Humane Society
The Humane Society protects my private information.
I use the website for Humane Society often.
I can find the information I need on the Humane Society website.
The Humane Society strives for a personalized customer experience.
I found the information I needed for adopting a pet on the website

T