Understanding your needs and our performance is important.

Your comments on Council’s library service are valued. Whether you had a great experience or feel that we could have done things better, your feedback is welcome.

Mackay Regional Council is collecting your personal information in order to process your evaluation. This information will not be disclosed to any other third party without your written or verbal authorisation or as we are required to by law.  If you have any concerns or questions, please view our privacy statement (www.mackay.qld.gov.au/privacydisclaimer).

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* 1. Please contact me to discuss my comments.

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* 2. Date of visit

Date

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* 3. Name

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* 4. Can we anonymously share your feedback on libraries Facebook page?

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* 5. Which library branch does your feedback relate to?

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* 6. Our staff were friendly and knowledgeable

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* 7. Help was readily available.

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* 8. I found what I was looking for today.

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* 9. The collection is current and in good condition.

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* 10. I enjoyed being in the library.

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* 11. I found out about upcoming programs and events.

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* 12. Library hours suit my needs.

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* 13. The facilities were clean, tidy and met my needs.

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* 14. What did you enjoy most about your visit?

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* 15. Do you have any suggestions on how we could improve your experience?

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