Copy of AMS Customer Satisfaction Survey 2025 Communication & Customer Service Question Title * 1. If you’d like to take part in our raffle, please provide your name, contact number, and the company you represent in the box below. Question Title * 2. How would you rate the customer service in terms of speed in dealing with your queries/issues? Slow Medium Fast If you have any comments or suggestions on this question please add here: Question Title * 3. How would you rate the customer service in terms of quality in dealing with your queries/issues? Low quality Medium quality High quality If you have any comments or suggestions on this question please add here: Question Title * 4. How would you rate the technical support in terms of speed in dealing with your queries/issues? Slow Medium Fast If you have any comments or suggestions on this question please add here: Question Title * 5. How would you rate the technical support in terms of quality in dealing with your queries/issues? Low quality Medium quality High quality If you have any comments or suggestions on this question please add here: Question Title * 6. How often have you been dissapointed when dealing with our company? Never Rarely Sometimes Usually Always Is there any way we can improve our service to you? Question Title * 7. How competitive are we across the range? Priciest in the sector prices Un-competitive Average Competitive Best in the sector prices Priciest in the sector prices Un-competitive Average Competitive Best in the sector prices Please specify on what we are being bested on in price terms: Question Title * 8. Would you recommend our products or services? Yes No If you have any comments or suggestions on this question please add here: Question Title * 9. What do you benefit most from by using our company (Move most beneficial to the top)? Next