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CYS Satisfaction Survey - anonymous
1.
How did you first hear about our services?
Social media
Friend or family
School or educational institution
Online advertisement
Other
2.
How would you rate the quality of our services?
Excellent
Good
Fair
Poor
3.
How satisfied are you with the communication from our team?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
4.
On a scale of 0 to 10,
How likely is it that you would recommend Community Youth Services to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
5.
What do you appreciate the most about our services?
6.
Have you had any experiences in which you did not feel respected by any staff member for any reason? Please provide any details which you are comfortable with, knowing that this survey is completely anonymous and CYS does not and cannot know who is answering our survey, unless you give us your name in this text box!
7.
Do you have any suggestions for our team?
8.
Is there anything you want to share with the Executive Director?
9.
Overall, how satisfied are you with our agency?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
