Exit this survey Your Opinion Counts! Question Title 1. Era Base Location Question Title 2. Employer/Company Question Title 3. Name (optional) Question Title 4. Email (optional) Please rank your experience with Era. FACILITIES Question Title 5. Convenience and Availability of Parking Excellent Very Good Good Needs Improvement Poor Question Title 6. Clear Signage on Road Leading to Base Excellent Very Good Good Needs Improvement Poor Question Title 7. Amenities Offered (coffee, food, beverages) Excellent Very Good Good Needs Improvement Poor Question Title 8. Comfort of Waiting Area Excellent Very Good Good Needs Improvement Poor AIRCRAFT Question Title 9. Aircraft Clean and Well-Presented Excellent Very Good Good Needs Improvement Poor Question Title 10. Clear and Effective Safety Briefing Excellent Very Good Good Needs Improvement Poor Question Title 11. Comfort of Seating in Cabin Area Excellent Very Good Good Needs Improvement Poor Question Title 12. Aircraft Type AS350 (AStar) A119 (Koala) EC135 A109 BH212 S76C++ AW139 AW189 S-92 STAFF Question Title 13. Departure Times Meeting Expectations Excellent Very Good Good Needs Improvement Poor Question Title 14. Treated in a Professional Manner by Era Staff Excellent Very Good Good Needs Improvement Poor Question Title 15. Delays Adequately Communicated Excellent Very Good Good Needs Improvement Poor Question Title 16. Overall Rating of Service Provided by Era Excellent Very Good Good Needs Improvement Poor Question Title 17. Please rank each operator from 1 to 3 based on overall satisfaction with service/facilities 1 2 3 PHI 1 2 3 ERA 1 2 3 Bristow Question Title 18. Please comment on why any operator received a number 1 ranking - also what do you like/dislike about each operator? Question Title 19. Would you share the items you like or dislike about each operator ? Question Title 20. What equipment/services would you like to see added to Era Heliports or Aircraft? Next