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1. Era Base Location

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2. Employer/Company

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3. Name (optional)

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4. Email (optional)

Please rank your experience with Era.

FACILITIES

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5. Convenience and Availability of Parking

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6. Clear Signage on Road Leading to Base

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7. Amenities Offered (coffee, food, beverages)

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8. Comfort of Waiting Area

AIRCRAFT

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9. Aircraft Clean and Well-Presented

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10. Clear and Effective Safety Briefing

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11. Comfort of Seating in Cabin Area

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12. Aircraft Type

STAFF

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13. Departure Times Meeting Expectations

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14. Treated in a Professional Manner by Era Staff

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15. Delays Adequately Communicated

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16. Overall Rating of Service Provided by Era

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17. Please rank each operator from 1 to 3 based on overall satisfaction with service/facilities

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18. Please comment on why any operator received a number 1 ranking - also what do you like/dislike about each operator?

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19. Would you share the items you like or dislike about each operator ?

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20. What equipment/services would you like to see added to Era Heliports or Aircraft?

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