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1. Your Name

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2. Your Email

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3. TicketPrinting.com customer since

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4. In the last 12 months, how many times have you ordered printed items for events or raffles?

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5. Were you able to find the ideal product for your needs?

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6. Was your order accurate, and did it arrive on time?

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7. Please rate the following

  Poor Below Average Average Above Average Excellent N/A
Overall experience
Experience with customer service
Prices of our products
Product quality
Finding products on our website
Checkout process
Ability to customize your product
Product selection
Quality of the template designs
Shipping options (price and speed)

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8. If you rated us below average or poor above, please explain so we can improve.

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9. If you contacted a member of our customer support team, please describe your experience.

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10. If you could change one thing about TicketPrinting.com, what would it be?

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11. What's one thing that nearly stopped you from completing a purchase?

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12. What kind of doubts and hesitations did you have before buying?

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13. What questions did you have before making the purchase that you couldn't find the answer to?

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14. What can you tell us about yourself? (Company/Organization, Occupation, Description of event or raffle, etc)

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15. How many different websites did you look at before buying from TicketPrinting.com? Which ones?

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16. What made you choose TicketPrinting.com as opposed to other sites?

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17. What item did you buy?

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18. If TicketPrinting.com was no longer available, how disappointed would you be?

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19. Based on your experience working with us, how likely are you to recommend TicketPrinting.com to a friend?

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