Question Title

* 1. What stands out as the single best promotion or news from a hotel loyalty program in 2014? And why do you see it as the best?

Question Title

* 2. What stands out as the single best promotion or news from a frequent flyer program in 2014? And why do you see it as the best?

Question Title

* 3. What stands out as the single worst promotion or news from a hotel loyalty program in 2014? And why do you see it as the worst?

Question Title

* 4. What stands out as the single worst promotion or news from a frequent flyer program in 2014? And why do you see it as the worst?

Question Title

* 5. If you could give a special award/special recognition to a travel loyalty program in 2014, which program would you give it to, what would you call the award and why? (The award can either be for something good, or something bad or something downright ugly.)

Question Title

* 6. In 2014, did your opinion about travel loyalty programs improve or worsen?

T