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City of Greenville Communications Survey
1.
What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
*
2.
How do you currently get information about the City of Greenville? (Select all that apply)
(Required.)
City Facebook Pages
City Website
Email
GreenLINK app
Word of Mouth
Local News Outlets
City digital signage
Banners/signs around town
Other (please specify)
*
3.
How did you hear about this survey?
(Required.)
City Facebook Pages
City Website
Email
GreenLINK app
Word of Mouth
Local News Outlets
City digital signage
Banners/signs around town
Other (please specify)
*
4.
Which source do you rely on
most
for city updates?
(Required.)
City Facebook Pages
City Website
Email
GreenLINK App
Word of Mouth
Local News Outlets
City Digital Signs
Banners/signs around town
Other (please specify)
*
5.
What type of city information is most important for you to receive? (Select up to three)
(Required.)
Events & Community Activities
Road Closures/Traffic Impacts
Utility/Service Interruptions
City Projects
City Council/Governance Updates
Employment Opportunities
Emergency Alerts
Other (please specify)
*
6.
How often do you want to receive city updates? (To email or app notifications)
(Required.)
As needed/When something is impactful
A few times a week
Weekly
Monthly
Only for Major updates or emergencies
*
7.
How do you prefer to receive urgent/time-sensitive information? (Not severe weather-related) Select All That Apply.
(Required.)
Email
Social Media
GreenLINK App notifications
Local News Outlets
City Digital Signage
Other (please specify)
*
8.
When looking for city information, what frustrates you the most?
(Required.)
*
9.
What is most important to you in city messaging? (Select your top 3)
(Required.)
Timely updates
Clear, easy-to-understand language
Consistent posting
Accurate details
Ability to ask questions or get help
Visual or graphics that explain the issue.
Video content
Other (please specify)
*
10.
How easy is it for you to find the city information you need right now?
(Required.)
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
*
11.
Are there any platforms or methods the City of Greenville should use more to share information?
(Required.)
12.
Is there anything else you'd like to share about how the City communicates with you?