Please help us to improve our service by answering some questions about the service you have received from TalkPlus.
Please answer all of the questions.

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* 1. Did staff listen to you and treat your concerns seriously?

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* 2. Do you feel that the service has helped you to better understand and address your difficulties?

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* 3. Did you feel involved in making choices about your treatment and care?

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* 4. Were you satisfied with the time you waited for your first and subsequent appointments?

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* 5. On reflection, did you get the help that mattered to you?

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* 6. Did you have confidence in your therapist and his/her skills?

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* 7. Please use this space to tell us about your experience of our service.

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* 8. Would you consent to, on rare occasions, this feedback being shared anonymously for promotion purposes on TalkPlus social media sites? (Your name and details will not be displayed)

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* 9. During the Covid-19 pandemic, TalkPlus has replaced physical face-to-face therapy with online video communication.

If your therapy was delivered in this way, can you tell us how this worked for you in terms of ease of use, engagement with your therapist, effectiveness of therapy and convenience of appointments?

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