* 1. What is your name?

* 2. What is your job title?

* 3. What is you Company name?

* 4. Who is / was your Implementation Coordinator?

* 5. On a scale of 1-5 (5 being highest) how would you rate the overall Implementation experience?

* 6. On a scale of 1-5 (5 being highest) how would you rate the ease of launch to your sales team?

* 7. On a scale of 1-5 (5 being highest), how would you rate your engagement level during the Implementation process?

* 8. On a scale of 1-5 (5 being highest) how would you rate each of these sections of the Implementation process?

  1 2 3 4 5
First Call
Template Updating
Testing
Live Launch
Knowledge of Implementation Process
Sales Proposal Updating
Software Install
Technical Side

* 9. On a scale of 1-5 (5 being highest), how would you rate the level of communication with your Implementation Coordinator?

* 10. On a scale of 1-5 (5 being highest), how would you rate your knowledge about the trainings/training materials available during Implementation?

* 11. How would you rate the amount of time it took to Implement?

* 12. Is there anything you would like to see added / changed in future to the Implementation Process?

* 13. Are there any suggestions or comments about the Implementation process?

* 14. We like to share our Customer’s feedback in our Newsletters and on occasional Marketing efforts; if you would like, please provide a quote regarding the Implementation process or the Compass product.

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