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* 1. How likely is it that you would recommend Online Logistics to a friend or colleague?

Not at all likely
Extremely likely

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* 2. Overall, how satisfied or dissatisfied are you with Online Logistics?

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* 3. Which of the following words would you use to describe our services? Select all that apply.

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* 4. How do you assess our response time to your inquiries?

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* 5. How do you assess the timeliness of orders and deliveries executed by Online Logistics?

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* 6. How would you rate the level of attention that we give to your needs?

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* 7. How responsive have we been to your questions or concerns about our service?

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* 8. How long have you been a customer of our company?

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* 9. How do you assess the knowledge and competence level of our employees?

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* 10. Do you have any other comments, questions, or concerns?

T