TVC Customer Satisfaction Survey

Introduction

The Texas Veterans Commission is committed to providing our Texas veterans and their families with superior customer service. The following questions help us measure overall satisfaction with the agency.

Thank you for your time.

Question Title

* 1. Please select one of the following

I am a veteran or family member seeking/utilizing TVC services.

I am an Institute of Higher Education.

I am an employer of veterans.

I am a Veteran County Service Officer.

I am a veteran entrepreneur/small business owner.

I am a local government/state agency or nonprofit partner.

Question Title

* 2. Please rate your overall satisfaction with the agency.

Excellent

Average

Poor

Question Title

* 3. Please rate the agency’s internet site, including the ease of use and mobile access to the site.

Excellent

Average

Poor

Question Title

* 4. Please rate the agency’s ability to provide timely customer service.

Excellent

Average

Poor

Question Title

* 5. Please share any other feedback. Additionally, if you are willing to share your success story, please include your contact information.

Question Title

* 6. If you would like to be contacted regarding your customer experience, please provide your contact information and we will be with you shortly.

Name

Email Address

Phone Number