Ward engagements/ meetings
Ward engagements/ meetings Is the service dependable and accurate (Reliability)
Ward engagements/ meetings Is the service delivered on time (Responsiveness)
Ward engagements/ meetings Can the service be trusted (Assurance)
Ward engagements/ meetings Does the service look good (Tangibility)
Ward engagements/ meetings Is the service attentive to your needs and concerns (Empathy)
Ward engagements/ meetings The service does not meet any of the options
Payment of rates
Payment of rates Is the service dependable and accurate (Reliability)
Payment of rates Is the service delivered on time (Responsiveness)
Payment of rates Can the service be trusted (Assurance)
Payment of rates Does the service look good (Tangibility)
Payment of rates Is the service attentive to your needs and concerns (Empathy)
Payment of rates The service does not meet any of the options
Refuse Collection
Refuse Collection Is the service dependable and accurate (Reliability)
Refuse Collection Is the service delivered on time (Responsiveness)
Refuse Collection Can the service be trusted (Assurance)
Refuse Collection Does the service look good (Tangibility)
Refuse Collection Is the service attentive to your needs and concerns (Empathy)
Refuse Collection The service does not meet any of the options
Food inspections
Food inspections Is the service dependable and accurate (Reliability)
Food inspections Is the service delivered on time (Responsiveness)
Food inspections Can the service be trusted (Assurance)
Food inspections Does the service look good (Tangibility)
Food inspections Is the service attentive to your needs and concerns (Empathy)
Food inspections The service does not meet any of the options
Roads/ streets maintenance
Roads/ streets maintenance Is the service dependable and accurate (Reliability)
Roads/ streets maintenance Is the service delivered on time (Responsiveness)
Roads/ streets maintenance Can the service be trusted (Assurance)
Roads/ streets maintenance Does the service look good (Tangibility)
Roads/ streets maintenance Is the service attentive to your needs and concerns (Empathy)
Roads/ streets maintenance The service does not meet any of the options
Approval of building applications
Approval of building applications Is the service dependable and accurate (Reliability)
Approval of building applications Is the service delivered on time (Responsiveness)
Approval of building applications Can the service be trusted (Assurance)
Approval of building applications Does the service look good (Tangibility)
Approval of building applications Is the service attentive to your needs and concerns (Empathy)
Approval of building applications The service does not meet any of the options
Signage
Signage Is the service dependable and accurate (Reliability)
Signage Is the service delivered on time (Responsiveness)
Signage Can the service be trusted (Assurance)
Signage Does the service look good (Tangibility)
Signage Is the service attentive to your needs and concerns (Empathy)
Signage The service does not meet any of the options
Communication of information
Communication of information Is the service dependable and accurate (Reliability)
Communication of information Is the service delivered on time (Responsiveness)
Communication of information Can the service be trusted (Assurance)
Communication of information Does the service look good (Tangibility)
Communication of information Is the service attentive to your needs and concerns (Empathy)
Communication of information The service does not meet any of the options
Interactions with staff
Interactions with staff Is the service dependable and accurate (Reliability)
Interactions with staff Is the service delivered on time (Responsiveness)
Interactions with staff Can the service be trusted (Assurance)
Interactions with staff Does the service look good (Tangibility)
Interactions with staff Is the service attentive to your needs and concerns (Empathy)
Interactions with staff The service does not meet any of the options
Land use applications
Land use applications Is the service dependable and accurate (Reliability)
Land use applications Is the service delivered on time (Responsiveness)
Land use applications Can the service be trusted (Assurance)
Land use applications Does the service look good (Tangibility)
Land use applications Is the service attentive to your needs and concerns (Empathy)
Land use applications The service does not meet any of the options
Complaints handling and response
Complaints handling and response Is the service dependable and accurate (Reliability)
Complaints handling and response Is the service delivered on time (Responsiveness)
Complaints handling and response Can the service be trusted (Assurance)
Complaints handling and response Does the service look good (Tangibility)
Complaints handling and response Is the service attentive to your needs and concerns (Empathy)
Complaints handling and response The service does not meet any of the options
General satisfaction
General satisfaction Is the service dependable and accurate (Reliability)
General satisfaction Is the service delivered on time (Responsiveness)
General satisfaction Can the service be trusted (Assurance)
General satisfaction Does the service look good (Tangibility)
General satisfaction Is the service attentive to your needs and concerns (Empathy)
General satisfaction The service does not meet any of the options
