* 1. Overall, are you satisfied with the final product, or service provided by Merc Communications?

* 2. Please rate your product, or service usage experience. (clarity, cleanliness, appearance, functionality)

* 3. How useful are the services provided by Merc Communications?

* 4. How knowledgeable was our technician?

* 5. How would you rate the overall quality of service provided by Merc Communications?

* 6. How effective is Merc Communications at resolving customer concerns?

* 7. Compared to our competitors, how effective is Merc Communications?

* 8. How likely are you to recommend Merc Communications to others?

* 9. In the next 12 months, how likely are you to replace our services with another company?

* 10. Thank you for your feedback! To recieve 10% off your next repair or service, please leave; Store Name and Store Address!

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