Patient Satisfaction Survey

Question Title

* 1. Overall, how satisfied were you with your last visit to Broadway Medical Centre?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Other (please specify)

Question Title

* 2. How did you make your appointment at Broadway Medical Centre?

Online via Manage My Health

Reception

Phone

Other (please specify)

Question Title

* 3. How easy was it to make an appointment?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

Other (please specify)

Question Title

* 4. How satisfied were you with the Provider you saw?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Other (please specify)

Question Title

* 5. Overall, how would you rate the service you received at the reception area of Broadway Medical Centre?

Above average

Average

Below average

Other (please specify)

Question Title

* 6. How likely is it that you would recommend Broadway Medical Centre to a friend or family member?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Other (please specify)

Question Title

* 7. Is there anything we could have done to improve your last visit?

Yes

No

If yes, please specify