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* 1. Thanks for taking a couple minutes to provide feedback regarding your recent service and support experience. Will you please select the name of the person who helped you?

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* 2. Please enter your Property ID# (or the building address where your directory is located):

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* 3. Please enter your email address:

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* 4. First of all, how do you feel overall about your TouchSource experience?

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* 5. If you're not a "total fan" of TouchSource, what can we do with our product or process to improve your experience?

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* 6. Now...   how would you describe your interaction with the Person who helped you specifically?

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* 7. Did the support engineer provide a simple, straight-forward service experience for you?

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* 8. Are you confident that our engineer provided a permanent solution to your issue?

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* 9. Please feel free to share comments regarding this support experience:

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* 10. How likely is it that you would recommend TOUCHSOURCE to a friend or colleague?

Not at all likely
Extremely likely

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