SurveyMonkey Powered Online Survey

Question Title

Thinking about different transportation options available to you in Chattanooga, which have you used to commute to work in the past 12 months (during pandemic)?

Select all that apply.

Bike Chattanooga

Ridesharing (Uber/Lyft)

Carta Bus Service

Personal Bike

Driving

Walking

None, I have been working remote for the past 12 months

Other (please specify)

Question Title

Which transportation options have you used to commute to work pre-pandemic?

Select all that apply.

Bike Chattanooga

Ridesharing (Uber/Lyft)

Carta Bus Service

Personal Bike

Driving

Walking

No commute / I work from home / I work remote

Other (please specify)

Question Title

How did you first hear or learn about Bike Chattanooga?

(select all that apply)

Family/friend/coworker

Social media (Facebook/Twitter/Instagram)

Media/news portals

Seeing the stations/bikes

I don’t know much about it at all

Other (please specify)

Question Title

When considering whether you might ride Bike Chattanooga or ride more frequently, would the following prevent or discourage you from using it?

Please indicate how strongly you agree or disagree that each would prevent or discourage you.

Note that when the statement has ‘me’ in it, it’s referring to you.

	Strongly Agree	Agree	No Opinion	Disagree	Strongly Disagree	N/A
I don’t know enough about how to use Bike Chattanooga	I don’t know enough about how to use Bike Chattanooga Strongly Agree	I don’t know enough about how to use Bike Chattanooga Agree	I don’t know enough about how to use Bike Chattanooga No Opinion	I don’t know enough about how to use Bike Chattanooga Disagree	I don’t know enough about how to use Bike Chattanooga Strongly Disagree	I don’t know enough about how to use Bike Chattanooga N/A
I don’t know where stations are to pick up and drop off a bike	I don’t know where stations are to pick up and drop off a bike Strongly Agree	I don’t know where stations are to pick up and drop off a bike Agree	I don’t know where stations are to pick up and drop off a bike No Opinion	I don’t know where stations are to pick up and drop off a bike Disagree	I don’t know where stations are to pick up and drop off a bike Strongly Disagree	I don’t know where stations are to pick up and drop off a bike N/A
There aren’t Bike Chattanooga stations near where I want to go	There aren’t Bike Chattanooga stations near where I want to go Strongly Agree	There aren’t Bike Chattanooga stations near where I want to go Agree	There aren’t Bike Chattanooga stations near where I want to go No Opinion	There aren’t Bike Chattanooga stations near where I want to go Disagree	There aren’t Bike Chattanooga stations near where I want to go Strongly Disagree	There aren’t Bike Chattanooga stations near where I want to go N/A
There aren’t Bike Chattanooga stations near my home	There aren’t Bike Chattanooga stations near my home Strongly Agree	There aren’t Bike Chattanooga stations near my home Agree	There aren’t Bike Chattanooga stations near my home No Opinion	There aren’t Bike Chattanooga stations near my home Disagree	There aren’t Bike Chattanooga stations near my home Strongly Disagree	There aren’t Bike Chattanooga stations near my home N/A
There aren’t Bike Chattanooga stations near my work	There aren’t Bike Chattanooga stations near my work Strongly Agree	There aren’t Bike Chattanooga stations near my work Agree	There aren’t Bike Chattanooga stations near my work No Opinion	There aren’t Bike Chattanooga stations near my work Disagree	There aren’t Bike Chattanooga stations near my work Strongly Disagree	There aren’t Bike Chattanooga stations near my work N/A
Carrying things on a bike is too difficult	Carrying things on a bike is too difficult Strongly Agree	Carrying things on a bike is too difficult Agree	Carrying things on a bike is too difficult No Opinion	Carrying things on a bike is too difficult Disagree	Carrying things on a bike is too difficult Strongly Disagree	Carrying things on a bike is too difficult N/A
Signing up for Bike Chattanooga is too complicated	Signing up for Bike Chattanooga is too complicated Strongly Agree	Signing up for Bike Chattanooga is too complicated Agree	Signing up for Bike Chattanooga is too complicated No Opinion	Signing up for Bike Chattanooga is too complicated Disagree	Signing up for Bike Chattanooga is too complicated Strongly Disagree	Signing up for Bike Chattanooga is too complicated N/A
Checking out and returning Bike Chattanooga bikes is too complicated	Checking out and returning Bike Chattanooga bikes is too complicated Strongly Agree	Checking out and returning Bike Chattanooga bikes is too complicated Agree	Checking out and returning Bike Chattanooga bikes is too complicated No Opinion	Checking out and returning Bike Chattanooga bikes is too complicated Disagree	Checking out and returning Bike Chattanooga bikes is too complicated Strongly Disagree	Checking out and returning Bike Chattanooga bikes is too complicated N/A
Membership or use costs are too high	Membership or use costs are too high Strongly Agree	Membership or use costs are too high Agree	Membership or use costs are too high No Opinion	Membership or use costs are too high Disagree	Membership or use costs are too high Strongly Disagree	Membership or use costs are too high N/A
I don’t know how to ride a bike	I don’t know how to ride a bike Strongly Agree	I don’t know how to ride a bike Agree	I don’t know how to ride a bike No Opinion	I don’t know how to ride a bike Disagree	I don’t know how to ride a bike Strongly Disagree	I don’t know how to ride a bike N/A
Other reasons related to biking in general discourage me from using Bike Chattanooga	Other reasons related to biking in general discourage me from using Bike Chattanooga Strongly Agree	Other reasons related to biking in general discourage me from using Bike Chattanooga Agree	Other reasons related to biking in general discourage me from using Bike Chattanooga No Opinion	Other reasons related to biking in general discourage me from using Bike Chattanooga Disagree	Other reasons related to biking in general discourage me from using Bike Chattanooga Strongly Disagree	Other reasons related to biking in general discourage me from using Bike Chattanooga N/A

Other (please specify)

Question Title

Whether or not you have used Bike Chattanooga, please indicate how strongly you agree or disagree with each statement.

Note that when a statement has ‘me’ in it, it’s referring to you.

	Strongly Agree	Agree	No Opinion	Disagree	Strongly Disagree	N/A
I consider Bike Chattanooga to be a part of Chattanooga's transportation system	I consider Bike Chattanooga to be a part of Chattanooga's transportation system Strongly Agree	I consider Bike Chattanooga to be a part of Chattanooga's transportation system Agree	I consider Bike Chattanooga to be a part of Chattanooga's transportation system No Opinion	I consider Bike Chattanooga to be a part of Chattanooga's transportation system Disagree	I consider Bike Chattanooga to be a part of Chattanooga's transportation system Strongly Disagree	I consider Bike Chattanooga to be a part of Chattanooga's transportation system N/A
Bike Chattanooga is a good way to spend less money on transportation	Bike Chattanooga is a good way to spend less money on transportation Strongly Agree	Bike Chattanooga is a good way to spend less money on transportation Agree	Bike Chattanooga is a good way to spend less money on transportation No Opinion	Bike Chattanooga is a good way to spend less money on transportation Disagree	Bike Chattanooga is a good way to spend less money on transportation Strongly Disagree	Bike Chattanooga is a good way to spend less money on transportation N/A
Bike Chattanooga is a good alternative to using other forms of transportation	Bike Chattanooga is a good alternative to using other forms of transportation Strongly Agree	Bike Chattanooga is a good alternative to using other forms of transportation Agree	Bike Chattanooga is a good alternative to using other forms of transportation No Opinion	Bike Chattanooga is a good alternative to using other forms of transportation Disagree	Bike Chattanooga is a good alternative to using other forms of transportation Strongly Disagree	Bike Chattanooga is a good alternative to using other forms of transportation N/A
Bike Chattanooga is a good way to get to/from public transportation	Bike Chattanooga is a good way to get to/from public transportation Strongly Agree	Bike Chattanooga is a good way to get to/from public transportation Agree	Bike Chattanooga is a good way to get to/from public transportation No Opinion	Bike Chattanooga is a good way to get to/from public transportation Disagree	Bike Chattanooga is a good way to get to/from public transportation Strongly Disagree	Bike Chattanooga is a good way to get to/from public transportation N/A
Bike Chattanooga is a convenient way to get get places in Chattanooga	Bike Chattanooga is a convenient way to get get places in Chattanooga Strongly Agree	Bike Chattanooga is a convenient way to get get places in Chattanooga Agree	Bike Chattanooga is a convenient way to get get places in Chattanooga No Opinion	Bike Chattanooga is a convenient way to get get places in Chattanooga Disagree	Bike Chattanooga is a convenient way to get get places in Chattanooga Strongly Disagree	Bike Chattanooga is a convenient way to get get places in Chattanooga N/A
Overall, Bike Chattanooga is good for Chattanooga	Overall, Bike Chattanooga is good for Chattanooga Strongly Agree	Overall, Bike Chattanooga is good for Chattanooga Agree	Overall, Bike Chattanooga is good for Chattanooga No Opinion	Overall, Bike Chattanooga is good for Chattanooga Disagree	Overall, Bike Chattanooga is good for Chattanooga Strongly Disagree	Overall, Bike Chattanooga is good for Chattanooga N/A
I use Bike Chattanooga because it is environmentally friendly	I use Bike Chattanooga because it is environmentally friendly Strongly Agree	I use Bike Chattanooga because it is environmentally friendly Agree	I use Bike Chattanooga because it is environmentally friendly No Opinion	I use Bike Chattanooga because it is environmentally friendly Disagree	I use Bike Chattanooga because it is environmentally friendly Strongly Disagree	I use Bike Chattanooga because it is environmentally friendly N/A
I use Bike Chattanooga for exercise	I use Bike Chattanooga for exercise Strongly Agree	I use Bike Chattanooga for exercise Agree	I use Bike Chattanooga for exercise No Opinion	I use Bike Chattanooga for exercise Disagree	I use Bike Chattanooga for exercise Strongly Disagree	I use Bike Chattanooga for exercise N/A

Question Title

Have you ever used the Bike Chattanooga system?

Yes

Question Title

Thinking about different transportation options available to you in Chattanooga, which have you used to commute to work in the past 12 months (during pandemic)? Select all that apply.

Question Title

Which transportation options have you used to commute to work pre-pandemic? Select all that apply.

Question Title

How did you first hear or learn about Bike Chattanooga? (select all that apply)

Question Title

Question Title

Whether or not you have used Bike Chattanooga, please indicate how strongly you agree or disagree with each statement. Note that when a statement has ‘me’ in it, it’s referring to you.

Question Title

Have you ever used the Bike Chattanooga system?

Thinking about different transportation options available to you in Chattanooga, which have you used to commute to work in the past 12 months (during pandemic)?

Select all that apply.

Which transportation options have you used to commute to work pre-pandemic?

Select all that apply.

How did you first hear or learn about Bike Chattanooga?

(select all that apply)

Whether or not you have used Bike Chattanooga, please indicate how strongly you agree or disagree with each statement.

Note that when a statement has ‘me’ in it, it’s referring to you.