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Customer Service Survey

Please Take Our Short Survey.
Thank you for your time and input!

Question Title

* 1. Participant Information (Optional)

Name

Organization

Address

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number

Question Title

* 2. In what capacity do you conduct business with the Commission?
(Please select all that apply)

Bureau of Gambling Control/Indian and Gaming Law Section

Cardroom

Department of Justice

Designated Agent

Third Party Provider of Proposition Player Services

Tribal Council

Tribal Gaming Agency

Tribal Vendor

Other (please specify)

Question Title

* 3. How often have you contacted the Commission in the past year?

1-3 Times

3-5 Times

6-9 Times

10+ Times

Not applicable

Comments (please describe your experience)

Question Title

* 4. I was able to reach someone at the Commission who promptly assisted me.

Not Applicable

Strongly Agree

Agree

Uncertain

Disagree

Strongly Disagree

Comments (please describe your experience)

Question Title

* 5. I received an answer to my inquiry that was sufficiently detailed for my needs or I was referred to the correct entity.

Not applicable

Strongly Agree

Agree

Uncertain

Disagree

Strongly Disagree

Comments (please describe your experience)

Question Title

* 6. I received a response on my first attempt contacting the Commission.

Not applicable

Strongly Agree

Agree

Uncertain

Disagree

Strongly Disagree

Comments (please describe your experience)

Question Title

* 7. I received a timely response from the Commission.

Not applicable

Strongly Agree

Agree

Uncertain

Disagree

Strongly Disagree

Comments (please describe your experience)

Question Title

* 8. Do you have feedback, concerns, or suggestions that you would like to provide?

Yes

If Yes, please describe:

Question Title

* 1. Participant Information (Optional)

Question Title

* 2. In what capacity do you conduct business with the Commission?(Please select all that apply)

Question Title

* 3. How often have you contacted the Commission in the past year?

Question Title

* 4. I was able to reach someone at the Commission who promptly assisted me.

Question Title

* 5. I received an answer to my inquiry that was sufficiently detailed for my needs or I was referred to the correct entity.

Question Title

* 6. I received a response on my first attempt contacting the Commission.

Question Title

* 7. I received a timely response from the Commission.

Question Title

* 8. Do you have feedback, concerns, or suggestions that you would like to provide?

* 2. In what capacity do you conduct business with the Commission?
(Please select all that apply)