Customer Satisfaction Survey Question Title * 1. Please select the service(s) that you contacted us most recently about. Electric Cable/Internet Water Sewer Garbage Other (please specify) Question Title * 2. Overall, how well would you rate the quality of your Customer Service experience? Very Negative Negative Neutral Positive Very Positive Very Negative Negative Neutral Positive Very Positive Question Title * 3. Was the GEUS representative able to help you with your questions and concerns? Extremely helpful Very helpful Somewhat helpful Not helpful Question Title * 4. Have you contacted us previously about this concern? Yes No Question Title * 5. Was the GEUS representative courteous and professional? Extremely Above average Average Somewhat Needs improvement Question Title * 6. Can you provide the name of the GEUS representative that assisted you? Question Title * 7. How much time did it take us to address your questions and concerns? Shorter than expected About what I expected Longer than expected Question Title * 8. Do you have any other comments, questions, or concerns? Question Title * 9. If you would like to be contacted regarding your recent visit, please provide your contact information below: Name: Address: Email: Phone: Submit response >>