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Customer Satisfaction Survey
1.
Please select the service(s) that you contacted us most recently about.
Electric
Fusion Internet & TV
Water
Sewer
Garbage
Other (please specify)
2.
Overall, how well would you rate the quality of your Customer Service experience?
Very Negative
1 star
Negative
2 stars
Neutral
3 stars
Positive
4 stars
Very Positive
5 stars
3.
Was the GEUS representative able to help you with your questions and concerns?
Extremely helpful
Very helpful
Somewhat helpful
Not helpful
4.
Have you contacted us previously about this concern?
Yes
No
5.
Was the GEUS representative courteous and professional?
Extremely
Above average
Average
Somewhat
Needs improvement
6.
Can you provide the name of the GEUS representative that assisted you?
7.
How much time did it take us to address your questions and concerns?
Shorter than expected
About what I expected
Longer than expected
8.
Do you have any other comments, questions, or concerns?
9.
If you would like to be contacted regarding your recent visit, please provide your contact information below:
Name:
Address:
Email:
Phone:
