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TRHC Medical & Behavioral Health - Patient Satisfaction Survey

1.Please rate your last visit on a scale of 1 to 5 stars, with 5 being excellent.
2.Which provider did you see at your last visit?
3.Please rate our communication regarding your last visit.
Excellent
Very Good
Good
Fair
Poor
Phone call was answered promptly
Appointment request was provided in a reasonable amount of time
Waiting time to see your provider after check in
Friendliness and courtesy of our clinical satff
Our ability to return your calls in a timely manner
4.Please rate your visit with your provider.
Excellent
Very Good
Good
Fair
Poor
Willingness to listen carefully to you
Taking time to answer your questions
Amount of time spent with you
Explaining things in a way you could understand
Instructions for your plan of care and/or follow up care needs
5.Please rate our facility.
Excellent
Very Good
Good
Fair
Poor
Hours of operation are convenient
Overall cleanliness and comfort
Adequate parking
Signage and directions easy to follow
6.Please rate your overall satisfaction of Three Rivers Health Center.
Excellent
Very Good
Good
Fair
Poor
Our practice
The quality of your care
Overall rating from your provider and care team
7.Is there anything we could have done to improve your last visit?