City Treasurer Customer Survey Customer Service Survey Question Title 1. Services that you have received: Business/Rental Tax Lobby Payment Delinquent Accounts Parking Administration Question Title 2. Date of service: . Date Question Title 3. Method of Service Received: In Person Phone Email Question Title 4. Staff is knowledgeable and able to assist you: Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title 5. Staff is courteous: Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title 6. Speed/Efficiency of service: Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title 7. Staff is professional: Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title 8. Overall experience: Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title 9. Additional Comments: Question Title 10. Would like a supervisor to contact you regarding the service you received today? Yes No Next
