The Sonoma County Waste Management Agency is a government agency focused on reducing waste.  One of the agency’s programs is the production of the annual Recycle Guide.
 
We have created this survey to evaluate the Recycle Guide’s usefulness.  Thank you for your willingness to help us understand how to improve the Guide.
 
Your answers to the following 10 questions are completely anonymous.
The survey will take an average of 4 minutes to complete.
Thank you!

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* 1. What do you use the Sonoma County Recycle Guide for? (check all that apply)

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* 2. What format(s) of the Recycle Guide do you know about and use? (check all that apply)

  Know of it Have used it
Printed 32-page Guide
RecycleNow.org website
Recycle Guide insert in the Yellow Pages Phone Book

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* 3. Did you find what you were looking for in the printed Sonoma County Recycle Guide?

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* 4. How easy was it to find what you were looking for in the printed Sonoma County Recycle Guide?

Very Difficult Very Easy
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i We adjusted the number you entered based on the slider’s scale.

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* 5. Is the Recycle Guide helpful?

  Yes No
Printed Guide
RecycleNow.org website
Yellow Pages guide insert

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* 6. What would you recommend to improve the printed Recycle Guide?

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* 7. If you use the RecycleNow.org website to find answers to your recycling questions, how easy is it to find what you need?

Very Difficult Very Easy
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 8. Have you ever called the Sonoma County EcoDesk? (707) 565-3375

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* 9. If you have called the Sonoma County EcoDesk (707) 565-3375, was your question answered?

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* 10. If you have called the Sonoma County EcoDesk (707) 565-3375, was your question answered in a timely manner (within 24 hours, excluding weekends)?

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