Kearney Area Children's Museum - 2016 Membership Survey

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied
Front desk customer service	Front desk customer service Very Satisfied	Front desk customer service Satisfied	Front desk customer service Neutral	Front desk customer service Dissatisfied	Front desk customer service Very Dissatisfied
Customer service during phone call (if applicable)	Customer service during phone call (if applicable) Very Satisfied	Customer service during phone call (if applicable) Satisfied	Customer service during phone call (if applicable) Neutral	Customer service during phone call (if applicable) Dissatisfied	Customer service during phone call (if applicable) Very Dissatisfied

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Front desk customer service

Front desk customer service Very Satisfied

Front desk customer service Satisfied

Front desk customer service Neutral

Front desk customer service Dissatisfied

Front desk customer service Very Dissatisfied

Customer service during phone call (if applicable)

Customer service during phone call (if applicable) Very Satisfied

Customer service during phone call (if applicable) Satisfied

Customer service during phone call (if applicable) Neutral

Customer service during phone call (if applicable) Dissatisfied

Customer service during phone call (if applicable) Very Dissatisfied

	Very Good	Good	Neutral	Poor
Quality of exhibits	Quality of exhibits Very Good	Quality of exhibits Good	Quality of exhibits Neutral	Quality of exhibits Poor
Creativity of exhibits	Creativity of exhibits Very Good	Creativity of exhibits Good	Creativity of exhibits Neutral	Creativity of exhibits Poor
Restrooms	Restrooms Very Good	Restrooms Good	Restrooms Neutral	Restrooms Poor
Gift Shop	Gift Shop Very Good	Gift Shop Good	Gift Shop Neutral	Gift Shop Poor
Party Room	Party Room Very Good	Party Room Good	Party Room Neutral	Party Room Poor

Very Good

Good

Neutral

Poor

Quality of exhibits

Quality of exhibits Very Good

Quality of exhibits Good

Quality of exhibits Neutral

Quality of exhibits Poor

Creativity of exhibits

Creativity of exhibits Very Good

Creativity of exhibits Good

Creativity of exhibits Neutral

Creativity of exhibits Poor

Restrooms

Restrooms Very Good

Restrooms Good

Restrooms Neutral

Restrooms Poor

Gift Shop

Gift Shop Very Good

Gift Shop Good

Gift Shop Neutral

Gift Shop Poor

Party Room

Party Room Very Good

Party Room Good

Party Room Neutral

Party Room Poor

	5	4	3	2	1	N/A
Kids Winter Gala	Kids Winter Gala 5	Kids Winter Gala 4	Kids Winter Gala 3	Kids Winter Gala 2	Kids Winter Gala 1	Kids Winter Gala N/A
Dr. Seuss Birthday Bash	Dr. Seuss Birthday Bash 5	Dr. Seuss Birthday Bash 4	Dr. Seuss Birthday Bash 3	Dr. Seuss Birthday Bash 2	Dr. Seuss Birthday Bash 1	Dr. Seuss Birthday Bash N/A
EGGstravaganza	EGGstravaganza 5	EGGstravaganza 4	EGGstravaganza 3	EGGstravaganza 2	EGGstravaganza 1	EGGstravaganza N/A
Happy Birthday KACM in Honor of Alia Arram	Happy Birthday KACM in Honor of Alia Arram 5	Happy Birthday KACM in Honor of Alia Arram 4	Happy Birthday KACM in Honor of Alia Arram 3	Happy Birthday KACM in Honor of Alia Arram 2	Happy Birthday KACM in Honor of Alia Arram 1	Happy Birthday KACM in Honor of Alia Arram N/A
Storybook Walk	Storybook Walk 5	Storybook Walk 4	Storybook Walk 3	Storybook Walk 2	Storybook Walk 1	Storybook Walk N/A
Roadway Heroes	Roadway Heroes 5	Roadway Heroes 4	Roadway Heroes 3	Roadway Heroes 2	Roadway Heroes 1	Roadway Heroes N/A
BOOseum	BOOseum 5	BOOseum 4	BOOseum 3	BOOseum 2	BOOseum 1	BOOseum N/A
Breakfast with Santa	Breakfast with Santa 5	Breakfast with Santa 4	Breakfast with Santa 3	Breakfast with Santa 2	Breakfast with Santa 1	Breakfast with Santa N/A

N/A

Kids Winter Gala

Kids Winter Gala 5

Kids Winter Gala 4

Kids Winter Gala 3

Kids Winter Gala 2

Kids Winter Gala 1

Kids Winter Gala N/A

Dr. Seuss Birthday Bash

Dr. Seuss Birthday Bash 5

Dr. Seuss Birthday Bash 4

Dr. Seuss Birthday Bash 3

Dr. Seuss Birthday Bash 2

Dr. Seuss Birthday Bash 1

Dr. Seuss Birthday Bash N/A

EGGstravaganza

EGGstravaganza 5

EGGstravaganza 4

EGGstravaganza 3

EGGstravaganza 2

EGGstravaganza 1

EGGstravaganza N/A

Happy Birthday KACM in Honor of Alia Arram

Happy Birthday KACM in Honor of Alia Arram 5

Happy Birthday KACM in Honor of Alia Arram 4

Happy Birthday KACM in Honor of Alia Arram 3

Happy Birthday KACM in Honor of Alia Arram 2

Happy Birthday KACM in Honor of Alia Arram 1

Happy Birthday KACM in Honor of Alia Arram N/A

Storybook Walk

Storybook Walk 5

Storybook Walk 4

Storybook Walk 3

Storybook Walk 2

Storybook Walk 1

Storybook Walk N/A

Roadway Heroes

Roadway Heroes 5

Roadway Heroes 4

Roadway Heroes 3

Roadway Heroes 2

Roadway Heroes 1

Roadway Heroes N/A

BOOseum

BOOseum 5

BOOseum 4

BOOseum 3

BOOseum 2

BOOseum 1

BOOseum N/A

Breakfast with Santa

Breakfast with Santa 5

Breakfast with Santa 4

Breakfast with Santa 3

Breakfast with Santa 2

Breakfast with Santa 1

Breakfast with Santa N/A

	5	4	3	2	1	N/A
Story Time with Ollie the Owl (time during museum hours that a special book is read)	Story Time with Ollie the Owl (time during museum hours that a special book is read) 5	Story Time with Ollie the Owl (time during museum hours that a special book is read) 4	Story Time with Ollie the Owl (time during museum hours that a special book is read) 3	Story Time with Ollie the Owl (time during museum hours that a special book is read) 2	Story Time with Ollie the Owl (time during museum hours that a special book is read) 1	Story Time with Ollie the Owl (time during museum hours that a special book is read) N/A
Let's Get Crafty (time during museum hours that a special craft is made)	Let's Get Crafty (time during museum hours that a special craft is made) 5	Let's Get Crafty (time during museum hours that a special craft is made) 4	Let's Get Crafty (time during museum hours that a special craft is made) 3	Let's Get Crafty (time during museum hours that a special craft is made) 2	Let's Get Crafty (time during museum hours that a special craft is made) 1	Let's Get Crafty (time during museum hours that a special craft is made) N/A
Let's Get Moving (time during museum hours when an special activity is held)	Let's Get Moving (time during museum hours when an special activity is held) 5	Let's Get Moving (time during museum hours when an special activity is held) 4	Let's Get Moving (time during museum hours when an special activity is held) 3	Let's Get Moving (time during museum hours when an special activity is held) 2	Let's Get Moving (time during museum hours when an special activity is held) 1	Let's Get Moving (time during museum hours when an special activity is held) N/A
Friday Activity (special activity held in a certain exhibit on Fridays)	Friday Activity (special activity held in a certain exhibit on Fridays) 5	Friday Activity (special activity held in a certain exhibit on Fridays) 4	Friday Activity (special activity held in a certain exhibit on Fridays) 3	Friday Activity (special activity held in a certain exhibit on Fridays) 2	Friday Activity (special activity held in a certain exhibit on Fridays) 1	Friday Activity (special activity held in a certain exhibit on Fridays) N/A
Friday Summer Camps	Friday Summer Camps 5	Friday Summer Camps 4	Friday Summer Camps 3	Friday Summer Camps 2	Friday Summer Camps 1	Friday Summer Camps N/A
Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp)	Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 5	Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 4	Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 3	Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 2	Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 1	Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) N/A
Free Family Fun Nights	Free Family Fun Nights 5	Free Family Fun Nights 4	Free Family Fun Nights 3	Free Family Fun Nights 2	Free Family Fun Nights 1	Free Family Fun Nights N/A
Make It & Take It	Make It & Take It 5	Make It & Take It 4	Make It & Take It 3	Make It & Take It 2	Make It & Take It 1	Make It & Take It N/A
Morning Mingle	Morning Mingle 5	Morning Mingle 4	Morning Mingle 3	Morning Mingle 2	Morning Mingle 1	Morning Mingle N/A

N/A

Story Time with Ollie the Owl (time during museum hours that a special book is read)

Story Time with Ollie the Owl (time during museum hours that a special book is read) 5

Story Time with Ollie the Owl (time during museum hours that a special book is read) 4

Story Time with Ollie the Owl (time during museum hours that a special book is read) 3

Story Time with Ollie the Owl (time during museum hours that a special book is read) 2

Story Time with Ollie the Owl (time during museum hours that a special book is read) 1

Story Time with Ollie the Owl (time during museum hours that a special book is read) N/A

Let's Get Crafty (time during museum hours that a special craft is made)

Let's Get Crafty (time during museum hours that a special craft is made) 5

Let's Get Crafty (time during museum hours that a special craft is made) 4

Let's Get Crafty (time during museum hours that a special craft is made) 3

Let's Get Crafty (time during museum hours that a special craft is made) 2

Let's Get Crafty (time during museum hours that a special craft is made) 1

Let's Get Crafty (time during museum hours that a special craft is made) N/A

Let's Get Moving (time during museum hours when an special activity is held)

Let's Get Moving (time during museum hours when an special activity is held) 5

Let's Get Moving (time during museum hours when an special activity is held) 4

Let's Get Moving (time during museum hours when an special activity is held) 3

Let's Get Moving (time during museum hours when an special activity is held) 2

Let's Get Moving (time during museum hours when an special activity is held) 1

Let's Get Moving (time during museum hours when an special activity is held) N/A

Friday Activity (special activity held in a certain exhibit on Fridays)

Friday Activity (special activity held in a certain exhibit on Fridays) 5

Friday Activity (special activity held in a certain exhibit on Fridays) 4

Friday Activity (special activity held in a certain exhibit on Fridays) 3

Friday Activity (special activity held in a certain exhibit on Fridays) 2

Friday Activity (special activity held in a certain exhibit on Fridays) 1

Friday Activity (special activity held in a certain exhibit on Fridays) N/A

Friday Summer Camps

Friday Summer Camps 5

Friday Summer Camps 4

Friday Summer Camps 3

Friday Summer Camps 2

Friday Summer Camps 1

Friday Summer Camps N/A

Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp)

Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 5

Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 4

Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 3

Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 2

Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) 1

Specialty Camps throughout the year (i.e. Chocolate Camp, Cupid Camp) N/A

Free Family Fun Nights

Free Family Fun Nights 5

Free Family Fun Nights 4

Free Family Fun Nights 3

Free Family Fun Nights 2

Free Family Fun Nights 1

Free Family Fun Nights N/A

Make It & Take It

Make It & Take It 5

Make It & Take It 4

Make It & Take It 3

Make It & Take It 2

Make It & Take It 1

Make It & Take It N/A

Morning Mingle

Morning Mingle 5

Morning Mingle 4

Morning Mingle 3

Morning Mingle 2

Morning Mingle 1

Morning Mingle N/A

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Communications	Communications Excellent	Communications Good	Communications Adequate	Communications Poor	Communications Unacceptable	Communications N/A
Meeting overall party objectives	Meeting overall party objectives Excellent	Meeting overall party objectives Good	Meeting overall party objectives Adequate	Meeting overall party objectives Poor	Meeting overall party objectives Unacceptable	Meeting overall party objectives N/A
Party room cleanliness	Party room cleanliness Excellent	Party room cleanliness Good	Party room cleanliness Adequate	Party room cleanliness Poor	Party room cleanliness Unacceptable	Party room cleanliness N/A
Responding promptly to problems	Responding promptly to problems Excellent	Responding promptly to problems Good	Responding promptly to problems Adequate	Responding promptly to problems Poor	Responding promptly to problems Unacceptable	Responding promptly to problems N/A

Excellent

Good

Adequate

Poor

Unacceptable

N/A

Communications

Communications Excellent

Communications Good

Communications Adequate

Communications Poor

Communications Unacceptable

Communications N/A

Meeting overall party objectives

Meeting overall party objectives Excellent

Meeting overall party objectives Good

Meeting overall party objectives Adequate

Meeting overall party objectives Poor

Meeting overall party objectives Unacceptable

Meeting overall party objectives N/A

Party room cleanliness

Party room cleanliness Excellent

Party room cleanliness Good

Party room cleanliness Adequate

Party room cleanliness Poor

Party room cleanliness Unacceptable

Party room cleanliness N/A

Responding promptly to problems

Responding promptly to problems Excellent

Responding promptly to problems Good

Responding promptly to problems Adequate

Responding promptly to problems Poor

Responding promptly to problems Unacceptable

Responding promptly to problems N/A

Question Title

6. Advertising:
How did you first hear about the Kearney Area Children's Museum?

Newspaper ad

Facebook

Friend/Family

Television commercial

Other publication

Comments:

Question Title

7. Marketing:
Place rank the means of advertisement that you like best for our programs and activities. 1 being the best and 5 not being as useful.

Facebook

Mail

Flyers in museum

Flyers around town

Question Title

8. Are you currently a member of the children's museum? If so, how often do you visit the museum on a monthly basis?

Yes, 1-3 times per month

Yes, 4-5 times per month

Yes, 6 or more times per month

No I'm not a member, 1-3 times per month

No I'm not a member, 4-5 times per month

No I'm not a member, 6 or more times per month

N/A, I've never been to the museum

Question Title

9. If you have any suggestions for future educational programs, events or fundraisers please feel free to share them here!

Question Title

10. We want to hear from you. If you have any ideas or suggestions on how we can improve, please share them with us here. Thank you for helping us better serve you!

Kearney Area Children's Museum - 2016 Membership Survey

Question Title

1. Customer Service:
Please rate the following areas of customer service, as they apply to you.

Question Title

2. Facilities:
Please rate the following areas of our facilities.

Question Title

Question Title

Question Title

5. Facility Rentals:
Please rate the following areas of Birthday Parties and After Hours Rentals, as they apply to you.

Question Title

6. Advertising:
How did you first hear about the Kearney Area Children's Museum?

Question Title

7. Marketing:
Place rank the means of advertisement that you like best for our programs and activities. 1 being the best and 5 not being as useful.

Question Title

8. Are you currently a member of the children's museum? If so, how often do you visit the museum on a monthly basis?

Question Title

9. If you have any suggestions for future educational programs, events or fundraisers please feel free to share them here!

Question Title

10. We want to hear from you. If you have any ideas or suggestions on how we can improve, please share them with us here. Thank you for helping us better serve you!

Question Title

1. Customer Service:Please rate the following areas of customer service, as they apply to you.

Question Title

2. Facilities:Please rate the following areas of our facilities.

Question Title

Question Title

Question Title

5. Facility Rentals:Please rate the following areas of Birthday Parties and After Hours Rentals, as they apply to you.

Question Title

6. Advertising:How did you first hear about the Kearney Area Children's Museum?

Question Title

7. Marketing:Place rank the means of advertisement that you like best for our programs and activities. 1 being the best and 5 not being as useful.

Question Title

8. Are you currently a member of the children's museum? If so, how often do you visit the museum on a monthly basis?

Question Title

9. If you have any suggestions for future educational programs, events or fundraisers please feel free to share them here!

Question Title

10. We want to hear from you. If you have any ideas or suggestions on how we can improve, please share them with us here. Thank you for helping us better serve you!

1. Customer Service:
Please rate the following areas of customer service, as they apply to you.

2. Facilities:
Please rate the following areas of our facilities.

5. Facility Rentals:
Please rate the following areas of Birthday Parties and After Hours Rentals, as they apply to you.

6. Advertising:
How did you first hear about the Kearney Area Children's Museum?

7. Marketing:
Place rank the means of advertisement that you like best for our programs and activities. 1 being the best and 5 not being as useful.