Citizens Bank Insurance Services Customer Satisfaction Survey
We appreciate your input as we strive to bring you the best level of customer care. All feedback is welcome to help us become the agency you are happy to tell others about.
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1.
Do you have all of your lines of insurance through us?
(Required.)
Yes
No
2.
If you answered No for Question 1, please tell us who else you use for insurance and why:
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3.
Is our agency and your agent meeting your expectations?
(Required.)
Yes
No
4.
If you answered No for Question 3, please explain how we can improve to serve you better:
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5.
How likely are you to tell your friends and family about us?
(Required.)
Not at all likely
1 star
Not very likely
2 stars
Somewhat likely
3 stars
Very likely
4 stars
I already have!
5 stars
6.
Are there any other types of insurance that we can assist you with?
7.
Is there anything else you would like to share with us?
8.
Your name:
