The Pearl-Qatar Customer Experience Survey (Villa Owner)

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* 1. My villa is located in:

La Plage West

La Plage East

La Plage Centrale

Bahri Villas North

Bahri Villas South

Fanar Fayrouz

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* 2. Are you receiving your Master Community Service Charges Statement regularly?

Yes

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* 3. Please select your preferred method of paying your Service Charges?

Cash/Card

Mobile App

Standing Order

Cheque

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* 4. The following questions relate to your customer experience with the following persons/teams:

	Excellent	Good	Satisfactory	Poor	Not Seen/Applicable
UDC Community Services Team	UDC Community Services Team Excellent	UDC Community Services Team Good	UDC Community Services Team Satisfactory	UDC Community Services Team Poor	UDC Community Services Team Not Seen/Applicable
Billing & Collections Team	Billing & Collections Team Excellent	Billing & Collections Team Good	Billing & Collections Team Satisfactory	Billing & Collections Team Poor	Billing & Collections Team Not Seen/Applicable
Experience with Ittisal Call Center (800-6222)	Experience with Ittisal Call Center (800-6222) Excellent	Experience with Ittisal Call Center (800-6222) Good	Experience with Ittisal Call Center (800-6222) Satisfactory	Experience with Ittisal Call Center (800-6222) Poor	Experience with Ittisal Call Center (800-6222) Not Seen/Applicable
Community/Island Security	Community/Island Security Excellent	Community/Island Security Good	Community/Island Security Satisfactory	Community/Island Security Poor	Community/Island Security Not Seen/Applicable

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* 5. The following questions relate to your general experience within The Pearl-Qatar:

	Excellent	Good	Satisfactory	Poor	Not Seen/Applicable
Finding your way in The Pearl-Qatar	Finding your way in The Pearl-Qatar Excellent	Finding your way in The Pearl-Qatar Good	Finding your way in The Pearl-Qatar Satisfactory	Finding your way in The Pearl-Qatar Poor	Finding your way in The Pearl-Qatar Not Seen/Applicable
Landscape	Landscape Excellent	Landscape Good	Landscape Satisfactory	Landscape Poor	Landscape Not Seen/Applicable
Public Areas Cleanliness (roads, etc.)	Public Areas Cleanliness (roads, etc.) Excellent	Public Areas Cleanliness (roads, etc.) Good	Public Areas Cleanliness (roads, etc.) Satisfactory	Public Areas Cleanliness (roads, etc.) Poor	Public Areas Cleanliness (roads, etc.) Not Seen/Applicable
Car Parking Availability	Car Parking Availability Excellent	Car Parking Availability Good	Car Parking Availability Satisfactory	Car Parking Availability Poor	Car Parking Availability Not Seen/Applicable
Lighting	Lighting Excellent	Lighting Good	Lighting Satisfactory	Lighting Poor	Lighting Not Seen/Applicable
Variety of Restaurants	Variety of Restaurants Excellent	Variety of Restaurants Good	Variety of Restaurants Satisfactory	Variety of Restaurants Poor	Variety of Restaurants Not Seen/Applicable
Variety of Entertainment	Variety of Entertainment Excellent	Variety of Entertainment Good	Variety of Entertainment Satisfactory	Variety of Entertainment Poor	Variety of Entertainment Not Seen/Applicable

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* 6. The following questions relate to your experience with the community amenities:

	Excellent	Good	Satisfactory	Poor	Not Seen/Applicable
Temba Arena (Football Facility)	Temba Arena (Football Facility) Excellent	Temba Arena (Football Facility) Good	Temba Arena (Football Facility) Satisfactory	Temba Arena (Football Facility) Poor	Temba Arena (Football Facility) Not Seen/Applicable
Tennis Court & Basketball	Tennis Court & Basketball Excellent	Tennis Court & Basketball Good	Tennis Court & Basketball Satisfactory	Tennis Court & Basketball Poor	Tennis Court & Basketball Not Seen/Applicable
Playground	Playground Excellent	Playground Good	Playground Satisfactory	Playground Poor	Playground Not Seen/Applicable
Lido Venezia Beach (QQ)	Lido Venezia Beach (QQ) Excellent	Lido Venezia Beach (QQ) Good	Lido Venezia Beach (QQ) Satisfactory	Lido Venezia Beach (QQ) Poor	Lido Venezia Beach (QQ) Not Seen/Applicable
Mosques	Mosques Excellent	Mosques Good	Mosques Satisfactory	Mosques Poor	Mosques Not Seen/Applicable
Boardwalks (PA, QQ, MC)	Boardwalks (PA, QQ, MC) Excellent	Boardwalks (PA, QQ, MC) Good	Boardwalks (PA, QQ, MC) Satisfactory	Boardwalks (PA, QQ, MC) Poor	Boardwalks (PA, QQ, MC) Not Seen/Applicable

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* 7. Which of the following events are you interested in attending? (you may select more than one)

Food Festival

Entertainment for the whole family

Light Show

Live Music

Sports Events

Stand-Up Comedy Night

Fresh Produce Market

Art

Boat Show

Other (please specify)

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* 8. Can you rate your experience to The Pearl Living Newsletter?

Excellent

Good

Satisfactory

Poor

Not Seen/Applicable

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* 9. What is your single most favorite thing about The Pearl-Qatar?

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* 10. What do you think we can do to make The Pearl-Qatar more appealing?

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* 11. We welcome any additional feedback you may have which may enhance your experience. For any comments, compliments or complaints, please use the space below. Thank you.