The Pediatric Center - Patient Survey 2018 Question Title * 1. How old is your child? Less than six months old Six months to one year old One to four years old Five to ten years old Eleven to fifteen years old Sixteen years or older Question Title * 2. In the last 12 months, how often was your child able to be seen in the practice when they needed care? Never Almost never Sometimes Usually Almost always Always Comments Question Title * 3. Would you allow your child to play with toys available in the patient waiting room (train table, toy castle, and books)? Definitely Not Probably Not Probably Yes Definitely Yes Comments Question Title * 4. In the last 12 months, how often did your child receive care at an urgent care facility? Never 1-2 times 2-3 times 3-4 times > 5 times Comments Question Title * 5. In the last 12 months, when you phoned The Pediatric Center during regular office hours, how often did you get an answer to your medical question that same day? Never Almost Never Sometimes Usually Almost Always Always Comments Question Title * 6. In the last 12 months, how often was the wait time to be seen by the provider reasonable? Never Almost never Sometimes Usually Almost always Always Comments Question Title * 7. While visiting The Pediatric Center, how often was the Front Office Staff friendly and courteous to you? Never Almost Never Sometimes Usually Almost Always Always Comments Question Title * 8. While visiting The Pediatric Center, how often did the nursing staff listen carefully to you? Never Almost Never Sometimes Usually Almost Always Always Comments Question Title * 9. While visiting The Pediatric Center, how often did the nursing staff treat you with courtesy and respect? Never Almost Never Sometimes Usually Almost Always Always Comments Question Title * 10. While receiving care at The Pediatric Center, how often did the provider listen to your concerns and answer your questions? Never Almost never Sometimes Usually Almost always Always Comments Question Title * 11. In the last 12 months, was your child admitted to the hospital or needed care of a specialist for which the practice made a referral? Yes No Question Title * 12. If you answered yes to the previous question, how often does your doctor seem informed and up-to-date about the care you got from specialist doctors or other doctors outside the practice? Never Almost never Sometimes Usually Almost always Always I did not see any specialist or doctors outside the practice in the last 12 months. Comments Question Title * 13. If you had a newborn in the past 12 months, were you pleased with the care provided by the Pediatric Hospitalist service while you were in the nursery? Yes No N/A Comments Question Title * 14. While receiving care at The Pediatric Center, how often did you receive instructions on how to care for your child’s specific illness or condition? Never Almost never Sometimes Usually Almost always Always Comments Question Title * 15. Would you recommend The Pediatric Center to your family and friends? Definitely not. Probably Not. Probably Yes. Definitely Yes Comments Question Title * 16. General Comments about your visit or experience: Done