Question Title

* 1. When I first applied for services, I found the intake/Open Access process to be positive

Question Title

* 2. I am making progress on the needs/ problems that brought me here

Question Title

* 3. I helped choose my treatment goals

Question Title

* 4. Since starting at Turning Point, I get along better with people

Question Title

* 5. Since starting at Turning Point, I am doing better in school and/or work

Question Title

* 6. Since starting at Turning Point, I am getting along better in my family life

Question Title

* 7. I understand my treatment goals

Question Title

* 8. The clinical staff is professional and responsive

Question Title

* 9. The office staff is courteous and responsive

Question Title

* 10. Billing matters are handled in an efficient and understandable manner

Question Title

* 11. The premises are neat and clean

Question Title

* 12. Staff respect my religious/ spiritual beliefs

Question Title

* 13. Staff speak with me in a way that I understand

Question Title

* 14. Staff are sensitive to my cultural/ ethnic background

Question Title

* 15. Overall, I am pleased with the quality of services

Question Title

* 16. The Emergency Services are very helpful

Question Title

* 17. The PSR Services are very helpful

Question Title

* 18. The Residential Services are very helpful

Question Title

* 19. The Psychiatric Services are very helpful

Question Title

* 20. Since the beginning of the COVID-19 pandemic in March, we have been providing services remotely (via phone or video conferencing). How helpful have you found these services to be?

Question Title

* 21. If we were to continue to offer remote (phone or video conferencing) services after the pandemic has ended, how likely would you be to chose to continue with remote services? This could be either be in addition to or instead of in-person services.

Question Title

* 22. What has been the most helpful thing about the services you received over the last 6 months?

Question Title

* 23. What would improve the services here?

Question Title

* 24. What would improve our remote (phone or video conferencing) services?

Question Title

* 25. Zip Code

Question Title

* 26. Gender

Question Title

* 27. Age

Question Title

* 28. Do you currently have permanent housing?

Question Title

* 29. Race and Ethnicity (Please check all that apply)

Question Title

* 30. Are you of Hispanic/Latino origin?

Question Title

* 31. How long have you been receiving services at Turning Point?

Question Title

* 32. Please Select One

Question Title

* 33. Today's Date

Date

T