* 1. How did you interact with the Town of Redcliff?

* 2. What was the main reason for your interaction with the Town of Redcliff?

* 3. Do you remember the name of the staff member who assisted you?

* 4. How much time did it take the staff member to acknowledge you to address your question or concern?

* 5. How well did they understand your question or concern?

* 6. How satisfied were you with the answer to your question or concern?

* 7. Overall, how would you rate the quality of your customer service experience with the Town of Redcliff?

* 8. Do you have any other comments, questions, or concerns?

* 9. Can we contact you for any follow-ups, or answers to your additional comments/questions/concerns?