Tioga Opportunities, Inc. Strategic Planning Survey

	1	2	3	4	5
Friendly, Knowledgeable Staff	Friendly, Knowledgeable Staff 1	Friendly, Knowledgeable Staff 2	Friendly, Knowledgeable Staff 3	Friendly, Knowledgeable Staff 4	Friendly, Knowledgeable Staff 5
Provides services County-wide	Provides services County-wide 1	Provides services County-wide 2	Provides services County-wide 3	Provides services County-wide 4	Provides services County-wide 5
Effective Services	Effective Services 1	Effective Services 2	Effective Services 3	Effective Services 4	Effective Services 5
Presence in Community	Presence in Community 1	Presence in Community 2	Presence in Community 3	Presence in Community 4	Presence in Community 5
Advocates for the needs of vulnerable populations	Advocates for the needs of vulnerable populations 1	Advocates for the needs of vulnerable populations 2	Advocates for the needs of vulnerable populations 3	Advocates for the needs of vulnerable populations 4	Advocates for the needs of vulnerable populations 5
Provides Education & Resources	Provides Education & Resources 1	Provides Education & Resources 2	Provides Education & Resources 3	Provides Education & Resources 4	Provides Education & Resources 5
Responds to Emerging Needs	Responds to Emerging Needs 1	Responds to Emerging Needs 2	Responds to Emerging Needs 3	Responds to Emerging Needs 4	Responds to Emerging Needs 5
Creates Avenues for financial stability	Creates Avenues for financial stability 1	Creates Avenues for financial stability 2	Creates Avenues for financial stability 3	Creates Avenues for financial stability 4	Creates Avenues for financial stability 5
Health & Wellness Focus	Health & Wellness Focus 1	Health & Wellness Focus 2	Health & Wellness Focus 3	Health & Wellness Focus 4	Health & Wellness Focus 5
Leads Community Initiatives	Leads Community Initiatives 1	Leads Community Initiatives 2	Leads Community Initiatives 3	Leads Community Initiatives 4	Leads Community Initiatives 5

Friendly, Knowledgeable Staff

Friendly, Knowledgeable Staff 1

Friendly, Knowledgeable Staff 2

Friendly, Knowledgeable Staff 3

Friendly, Knowledgeable Staff 4

Friendly, Knowledgeable Staff 5

Provides services County-wide

Provides services County-wide 1

Provides services County-wide 2

Provides services County-wide 3

Provides services County-wide 4

Provides services County-wide 5

Effective Services

Effective Services 1

Effective Services 2

Effective Services 3

Effective Services 4

Effective Services 5

Presence in Community

Presence in Community 1

Presence in Community 2

Presence in Community 3

Presence in Community 4

Presence in Community 5

Advocates for the needs of vulnerable populations

Advocates for the needs of vulnerable populations 1

Advocates for the needs of vulnerable populations 2

Advocates for the needs of vulnerable populations 3

Advocates for the needs of vulnerable populations 4

Advocates for the needs of vulnerable populations 5

Provides Education & Resources

Provides Education & Resources 1

Provides Education & Resources 2

Provides Education & Resources 3

Provides Education & Resources 4

Provides Education & Resources 5

Responds to Emerging Needs

Responds to Emerging Needs 1

Responds to Emerging Needs 2

Responds to Emerging Needs 3

Responds to Emerging Needs 4

Responds to Emerging Needs 5

Creates Avenues for financial stability

Creates Avenues for financial stability 1

Creates Avenues for financial stability 2

Creates Avenues for financial stability 3

Creates Avenues for financial stability 4

Creates Avenues for financial stability 5

Health & Wellness Focus

Health & Wellness Focus 1

Health & Wellness Focus 2

Health & Wellness Focus 3

Health & Wellness Focus 4

Health & Wellness Focus 5

Leads Community Initiatives

Leads Community Initiatives 1

Leads Community Initiatives 2

Leads Community Initiatives 3

Leads Community Initiatives 4

Leads Community Initiatives 5

Question Title

3. What could TOI offer to make services more accessible?

More virtual services

More flexible hours

Satellite offices throughout the county

Enhanced social media offerings

Expanded Hours (evening & weekends)

Additional transportation options

Feel free to share additional ideas

None of the above

Question Title

4. If you have used or are a recipient of a service(s) of TOI, in general, how satisfied are you with the services you received?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

Question Title

5. If Tioga Opportunities, Inc. could change or add one thing in regard to its' services, what would it be?

Question Title

6. COVID-19 has changed the landscape of Tioga County. What NEW program or service should TOI add to address emerging or unmet needs?

Question Title

7. What is your yearly household income?

Under $15,000

Between $15,000 and $29,999

Between $30,000 and $49,999

Between $50,000 and $74,999

Between $75,000 and $99,999

Between $100,000 and $150,000

Over $150,000

Question Title

8. Please indicate which zip code you currently reside in.

13732

13734

13736

13743

13811

13812

13827

13835

13840

13845

13864

14859

14883

14892

13760

Broome County

Pennsylvania

Chemung County

Question Title

9. Where do you regularly get your information and news from regarding what's going on in the county, with county businesses and non-profits? Check all that apply.

Pennysaver

Radio

Social Media

Websites

Morning Times

Courier

Community Times

Local TV news

Tioga Opportunities, Inc. Strategic Planning Survey

Question Title

1. Please identify the top 5 needs that you, your neighbors or family members are currently experiencing in Tioga County.

Question Title

2. Please rank each of the following attributes of Tioga Opportunities, Inc. on a scale of 1 - 5 with, 1 indicating that it is a strong attribute and 5 indicating that is a weak attribute. Please provide a score for each attribute.

Question Title

3. What could TOI offer to make services more accessible?

Question Title

4. If you have used or are a recipient of a service(s) of TOI, in general, how satisfied are you with the services you received?

Question Title

5. If Tioga Opportunities, Inc. could change or add one thing in regard to its' services, what would it be?

Question Title

6. COVID-19 has changed the landscape of Tioga County. What NEW program or service should TOI add to address emerging or unmet needs?

Question Title

7. What is your yearly household income?

Question Title

8. Please indicate which zip code you currently reside in.

Question Title

9. Where do you regularly get your information and news from regarding what's going on in the county, with county businesses and non-profits? Check all that apply.

Tioga Opportunities, Inc. Strategic Planning Survey

Question Title

* 1. Please identify the top 5 needs that you, your neighbors or family members are currently experiencing in Tioga County.

Question Title

* 2. Please rank each of the following attributes of Tioga Opportunities, Inc. on a scale of 1 - 5 with, 1 indicating that it is a strong attribute and 5 indicating that is a weak attribute. Please provide a score for each attribute.

Question Title

* 3. What could TOI offer to make services more accessible?

Question Title

* 4. If you have used or are a recipient of a service(s) of TOI, in general, how satisfied are you with the services you received?

Question Title

* 5. If Tioga Opportunities, Inc. could change or add one thing in regard to its' services, what would it be?

Question Title

* 6. COVID-19 has changed the landscape of Tioga County. What NEW program or service should TOI add to address emerging or unmet needs?

Question Title

* 7. What is your yearly household income?

Question Title

* 8. Please indicate which zip code you currently reside in.

Question Title

* 9. Where do you regularly get your information and news from regarding what's going on in the county, with county businesses and non-profits? Check all that apply.

1. Please identify the top 5 needs that you, your neighbors or family members are currently experiencing in Tioga County.

2. Please rank each of the following attributes of Tioga Opportunities, Inc. on a scale of 1 - 5 with, 1 indicating that it is a strong attribute and 5 indicating that is a weak attribute. Please provide a score for each attribute.

3. What could TOI offer to make services more accessible?

4. If you have used or are a recipient of a service(s) of TOI, in general, how satisfied are you with the services you received?

5. If Tioga Opportunities, Inc. could change or add one thing in regard to its' services, what would it be?

6. COVID-19 has changed the landscape of Tioga County. What NEW program or service should TOI add to address emerging or unmet needs?

7. What is your yearly household income?

8. Please indicate which zip code you currently reside in.

9. Where do you regularly get your information and news from regarding what's going on in the county, with county businesses and non-profits? Check all that apply.