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CX Assessment & Onboarding

Please answer a few CX related questions to help us understand your organization's approach to delivering customer success.  

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* 1. Please enter contact information

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* 2. How important is Customer Experience (CX) within your organization?

0 = not at all 100 = high priority,  part of culture  to  execute and improve CX
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i We adjusted the number you entered based on the slider’s scale.

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* 3. Do you have a Customer Journey process defined?

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Example Customer Journey

Example Customer Journey

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* 4. DRAG & DROP in priority order what customer journey stages are most important to your organization

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* 5. Do you have a customer onboarding process?

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* 6. What services are in place at your organization to support the customer?

Thank you for taking the CX quick assessment. We look forward to discussing enabling your customers success!

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