Conn3cted Customer Experience Survey Question Title * 1. How long have we worked together? 0 to 1 year 1 to 3 years 3 to 5 years 5 to 10 years More than 10 years OK Question Title * 2. What services have we provided to you? Digital and Technology strategy Mobile App Custom Software Customer Experience Architecture and Design Systems and API integration Automation and Business process Support and Assurance OK Question Title * 3. What has been your experience with us to date? Great Good Ok Average Not happy Jan OK Question Title * 4. Which of the following words would you use to describe us? Select all that apply. Reliable High quality Flexible Expert Value Expensive Responsive Ineffective Poor quality Unreliable Friendly Easy to work with Relaxed Cool Painful Annoying OK Question Title * 5. How do you prefer to engage with us? Must be on-site Regular face to face with key people Skype sessions and key face to face meetings works well I am happy with your current engagement model I embrace mobility, as long as I can contact my account manager on the phone OK Question Title * 6. How likely is it that you would recommend us as a partner to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 7. What do you think our strengths are? OK Question Title * 8. How can we improve? OK Question Title * 9. Where would you like to see us focus in 2019? OK Question Title * 10. Overall, how would you rate your experience with Conn3cted? OK DONE