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 Ruapehu District Council Level of Service Survey 2022/23

Ruapehu District Council Level of Service Survey 2022/23

Ruapehu District Council (RDC) continually works on improving its services to our community. By filling out this survey you will help us understand what areas need improvement and where we need to focus our efforts.
1.How satisfied are you with RDC's overall leadership and performance?
2.RDC consults with the public when making decisions, for example when we consult on the Long Term Plan and Annual Plan. Do you feel you are adequately informed on consultation matters?
3.RDC has a statutory responsibility to enable participation of Māori in Local Government decision making processes. Part of this process includes engaging with iwi and hapū. Are you aware of local government’s statutory obligations to Māori as a Treaty partner and the various ways in which RDC engages?  if yes, please list examples.
4.How satisfied are you with:
Very satisfied
Satisfied
Unsatisfied
N/A
Council offices in our District?
Meeting venues in our administration buildings?
Opening hours of RDC offices and libraries?
5.Do you use the Library services in our District - If yes, answer below, if not please continue to the next question.
How satisfied are you with:
Very satisfied
Satisfied
Unsatisfied
N/A
Public Library building facilities in our District?
Library services in our District?
6.Do you use the i-SITE visitor centres in our District - If yes, answer below, if not please continue to the next question.
How satisfied are you with:
Very satisfied
Satisfied
Unsatisfied
N/A
The buildings in which i-SITE visitor centres are located.
7.Do you use the RDC administration offices in our District - If yes, answer below, if not please continue to the next question. How satisfied are you with:
Very satisfied 
Satisfied
Unsatisfied
N/A
The buildings in which RDC administration offices are located.
8.Have you made a resource consent application recently? - If yes, answer below, if not please continue to the next question.
How satisfied are you with:
Very satisfied
Satisfied
Unsatisfied
N/A
The resource consent process
9.How satisfied are you with:
Very satisfied
Satisfied
Unsatisfied
N/A
The presentation of cemeteries in our District?
The availability and standard of facility of your community hall? (Where applicable.)
Your feeling of safety when using our parks and reserves?
The quantity of our parks and reserves?
The quality of our parks and reserves?
10.How satisfied are you with:
Very satisfied
Satisfied
Unsatisfied
N/A
The District's sealed roads (excluding state highways)?
The District's unsealed roads (excluding state highways)?
Stormwater and flood protection?
11.Do you feel RDC provides you with adequate opportunity to recycle?
12.Are you satisfied with rubbish collection services in our District?
13.Are you satisfied with transfer stations in our District?
14.What Ward do you live in or own property in?
15.What Ruapehu Radio station(s) do you listen to?
16.What social media platform(s) do you use?
17.What Ruapehu newspaper(s) do you read?
18.Are there any Council services currently not online that you would like Council to put online as a priority?
19.Would you use an App that sends you a text message on Council services you are interested in and allows you to report issues to Council? e.g. If there was a water outage or boil water notice in your area, or a change to kerbside collection, etc. you would receive a text notification. Likewise if you had an issue you could text Council sending a photo with GPS coordinates.
20.If you would like to be emailed about Council consultation with the public please enter your email address below.
21.Additional comments