2021 Transit Survey

Question Title

* 1. When you ride the bus, where do you usually go?

Work

School

Shopping and other errands (like bank or post office visits)

Doctor, dentist, counseling or other medical or mental health appointments

Visits with friends or family

Special events (like concerts, festivals, sporting events)

Other (tell us more)

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* 2. How often do you usually ride the transit bus or use other transit company services?

5-7 days each week

2-4 days each week

1 time each week

2-3 times each month

1 time per each month or less

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* 3. How long have you been using the transit bus or other transit company services?

Less than 1 month

1 month to 1 year

1 to 5 years

More than 5 years

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* 4. How happy or unhappy are you with bus or transit service availability?

Very happy

Happy

Somewhat happy

Unhappy

Very unhappy

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* 5. Other than the transit bus or other transit company services, do you have another way to get around

Yes

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* 6. Please fill in the blank: In the past week, my bus or transit company has met my needs _____ percent of the time.

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

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* 7. What improvements would cause you to take the bus or use transit services more frequently?

More reliability (service is on-time more often)

Longer service hours (available earlier and later in the day and/or on weekends)

Bus or other transit service information is easier to find

Drivers are more courteous (more polite and friendly)

Lower cost

More comfortable or cleaner vehicle

Shorter travel-times

Other (tell us more)

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* 8. Is there a place you want or need to go that you cannot get to using your transit bus or other transit services?

Yes

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* 9. If the answer to question number 8 was "Yes", please tell us where or what this place is:

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* 10. If your transit bus company offered rides to this place (answer to question 9), how often would you go?

Almost everyday

A few days each week

Once or twice each week

A few days each month

One time each month or less

Only very occasionally

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* 11. What is your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

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* 12. What is your gender or gender identity?

Female

Male

Non-binary

Other

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* 13. Do you have a current driver's license?

Yes

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* 14. What is you ethnicity/race?

African/African American

Asian/Asian American

Hispanic/Latino

White/Caucasian

Indigenous/Native American

Mixed or Other

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* 15. Optional: Do you have a disability?

Yes

Prefer not to answer

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* 16. Do you have any conditions or face any difficulties that make it more difficult to use the transit bus?

No, none

I have difficulty hearing

I have difficulty walking

I require the use of a lift to get into the vehicle

I have difficulty seeing

Other (please tell us more)

2021 Transit Survey

Question Title

* 1. When you ride the bus, where do you usually go?

Question Title

* 2. How often do you usually ride the transit bus or use other transit company services?

Question Title

* 3. How long have you been using the transit bus or other transit company services?

Question Title

* 4. How happy or unhappy are you with bus or transit service availability?

Question Title

* 5. Other than the transit bus or other transit company services, do you have another way to get around

Question Title

* 6. Please fill in the blank: In the past week, my bus or transit company has met my needs _____ percent of the time.

Question Title

* 7. What improvements would cause you to take the bus or use transit services more frequently?

Question Title

* 8. Is there a place you want or need to go that you cannot get to using your transit bus or other transit services?

Question Title

* 9. If the answer to question number 8 was "Yes", please tell us where or what this place is:

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* 10. If your transit bus company offered rides to this place (answer to question 9), how often would you go?

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* 11. What is your age?

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* 12. What is your gender or gender identity?

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* 13. Do you have a current driver's license?

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* 14. What is you ethnicity/race?

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* 15. Optional: Do you have a disability?

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* 16. Do you have any conditions or face any difficulties that make it more difficult to use the transit bus?

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* 17. What is your zip code?

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* 18. Optional: What is your name? (This is for a prize drawing only. Your transportation provider will not know that you completed this survey)

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* 19. Optional: What is your phone number? (so we can contact you if you win a prize)

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* 20. Optional: What is you email address? (so we can contact you if you win a prize)