About the Survey

TLU Portal was developed in 2007 to support better organization, management and communication for Indigenous consultation between Communities, Industry and Government. Since then, TLU Portal has worked collaboratively with First Nations and Metis Settlements to evolve and enhance our software to meet and support the needs of community Consultation departments. However, we also want to continue to enhance our software to support how companies use TLU Portal to consult with Indigenous groups.

So, we are asking for your feedback to help us improve our software to better meet your needs. 

If you have any questions or additional comments, please contact us by email at support@tluportal.ca or call 1-833-494-6371. Also, please visit our website for more information at tluportal.ca. Thank you for your time and valuable feedback. 

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* 1. Please indicate how you find navigating through TLU Portal?

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* 2. How would you describe the effectiveness of TLU Portal for the following:

  Not at all effective Not effective Somewhat effective Effective Very effective Not Applicable
Sending Notification Packages and files to Communities.
Adding coordinates to files.
Adding comments to files.
Receiving files from Communities.
Receiving feedback, comments and considerations from Communities.
Exporting the Consultation Summary PDF. 
Uploading the Record of Consultation.

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* 3. Please share any comments about how we could improve any of the areas discussed in question 2.

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* 4. Does TLU Portal meet your company needs for consulting with First Nation and Metis Settlements?

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* 5. Please share any comments about how we could better meet the needs of your company when it comes to consultation.

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* 6. How many users does your company have on TLU Portal?
Users can be found here: Maintenance > Company Users

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* 7. Are users profiles updated regularly by an Administrator?

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* 8. We are currently developing additional Reports to provide to Proponents. Currently, we provide a report about the Number of Applications per month.

Are there particular reports that you would like to see or that you think would be helpful for your company in regards to consultation?

If not, please comment "NA"

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* 9. Does TLU Portal help with the overall organization and management of consultation files for your company?

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* 10. Please share any comments or feedback about how we could improve the organization and management of consultation files.

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* 11. TLU Portal provides tools and services for communities such as a Mapping component, Traditional Sites database, Site Visit Reporting and an Invoicing feature to support their consultation departments.

Are there tools and/or services that we could develop that could improve the overall consultation process for your company? Please share any comments, feedback or questions. 

If not, please comment "NA"

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* 12. Please rate the overall effectiveness of TLU Portal for consultation with First Nation and Metis Settlement?

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* 13. Did you know that TLU Portal offers phone and email support for technical issues, training, connecting with communities and other related consultation questions?
Email: support@tluportal.ca
Phone: 1-833-494-6371

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* 14. Have you been satisfied with the level of support you have received when you last contacted our team?

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* 15. Would you be interested in sharing a testimonial about your experience using TLU Portal? Testimonials will be used for information and marketing purposes to future clients and organizations.

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