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* 5. Based on your MOST RECENT EXPERIENCE with First Advantage, please read the following statements and rate your answer.

  Strongly Agree Agree Disagree Strongly Disagree N/A
I was greeted promptly by a First Advantage employee.
The First Advantage employee who served me was friendly and courteous.
The First Advantage employee who served me was knowledgeable.
The First Advantage employee who served me was professional.
I was satisfied with the overall level of service I received.

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* 6. The following statements are based on your OVERALL ASSESSMENT of First Advantage. Please read the following statements and rate your answer.

  Strongly Agree Agree Disagree Strongly Disagree N/A
First Advantage is my primary bank.
I would recommend First Advantage to my friends and family.
The process of opening an account was smooth and hassle free.
First Advantage personnel offer appropriate products and services to meet my needs.
The First Advantage employee who served me used my name.
I am satisfied with the bank’s current products and services.
Overall, I am satisfied with customer service I receive from First Advantage.

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* 7. Please use the space below to offer any additional feedback about First Advantage. For your security, please do not include any personal account information. If you would like to us to contact you regarding your comment, you may include a phone number or email address where we can reach you. Thank you.

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