CPD Customer Satisfaction Survey 1. Working With CPD Question Title * 1. When you are in contact with CPD, you are most often in the role of: Developer Contractor Homeowner I play multiple roles Question Title * 2. How many times have you accessed services from CPD in the past six months? 1-3 times 4-6 times 7-9 times 10 or more times Question Title * 3. Which CPD division did you contact the most? Planning Permitting Code Enforcement Front Counter Question Title * 4. Which division did you most recently contact? Planning Permitting Code Enforcement Front Counter Question Title * 5. Is your business with CPD staff conducted mostly: at the CPD office at the job-site via telephone via email online Question Title * 6. When you visit the CPD office for services, how much time does each transaction typically take? Less than 10 minutes 10-20 minutes More than 20 minutes Does not apply Question Title * 7. Is this acceptable? Yes No I don't know 33% of survey complete. Next