Simply Gym Cancellation Feedback Please tell us why you've cancelled. Question Title * 1. Which gym location were you a member of? Bedford Bilston Cheltenham Coventry Crewe Kettering Swindon East Swindon West Walsall Question Title * 2. How long have you been a member? 29 days 1 month 2 months 3-5 months 6-11 months 1 year 2 years 3 years 3-5 years 5-9 years 10+ years Other (please specify) Question Title * 3. What affected your decision to cancel? (Select all that apply) Lower Competitor Offer Quality of Facilities Volume of Equipment Change in Circumstance (finance, health or location etc.) Quality of Customer Service Member Community Value for Money Cleanliness Speed of Repairs/Replacement of Kit Other (please specify) Question Title * 4. What would you have liked improving at the gym? Question Title * 5. Would you stay a member if your reasons for leaving and improvement requests were actioned? Yes No Question Title * 6. Would you recommend Simply Gym even after cancelling? Yes No Done