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NGA Member Communications Survey
1.
How often do you prefer to receive general communications from NGA?
Daily
2-3 times per week
Once a week
Monthly
Never
2.
What are your preferred methods of receiving information from NGA (check all that apply)?
Email
Text Message
Voice Message
Direct mail
Social Media
Webinars or virtual town halls
Other (please specify)
3.
Which social media platforms do you follow NGA on? (Check all that apply)
LinkedIn
X (Twitter)
Facebook
Instagram
YouTube
None of the above
4.
How valuable do you find the following NGA communications?
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Express Lane
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Comments
Capitol Checkout
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Comments
Advocacy Action Alerts
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Comments
NGA Independent Grocer Magazine
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Comments
NGA Marketing & Event Emails
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Comments
5.
How valuable do you find the following NGA social media channels?
Not very valuable
Somewhat valuable
Valuable
Very Valuable
N/A
LinkedIn
Not very valuable
Somewhat valuable
Valuable
Very Valuable
N/A
Comments
Facebook
Not very valuable
Somewhat valuable
Valuable
Very Valuable
N/A
Comments
Instagram
Not very valuable
Somewhat valuable
Valuable
Very Valuable
N/A
Comments
YouTube
Not very valuable
Somewhat valuable
Valuable
Very Valuable
N/A
Comments
6.
What type of content do you find most valuable from NGA communications? (Check all that apply)
Legislative and regulatory updates
Member advocacy opportunities
Industry trends and research
Member spotlights and success stories
Best practices and how-to guides
Event information and marketing
Other (please specify)
7.
NGA is always exploring new features that enhance your membership. How valuable would the following initiatives be to you?
No value
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Weekly 15-minute podcast
No value
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Regular YouTube content
No value
Not very valuable
Somewhat valuable
Valuable
Very Valuable
TikTok
No value
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Weekly newsletter personalized towards your specific interests
No value
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Virtual live learning (webinars, town halls, etc.)
No value
Not very valuable
Somewhat valuable
Valuable
Very Valuable
WhatsApp chat for members only
No value
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Virtual networking events
No value
Not very valuable
Somewhat valuable
Valuable
Very Valuable
Other (please specify)
8.
What suggestions, if any, do you have for improving NGA's communications or content delivery?
