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KIPINÄ – Customer Survey 2025 (English)

Please answer the questions based on your own experience.
Some questions ask about your situation before you joined KIPINÄ and now / after.
There are no right or wrong answers.
1.How long have you used KIPINÄ services?
2.What services or activities have you used at KIPINÄ? Select all that apply.
3.When you first came to KIPINÄ, how easy was it for you e.g. know finnish language, to do job search or everyday tasks (e.g., forms, CV, applications, online services)?
Very difficult
Difficult
OK
Easy
Very easy
BEFORE
NOW
4.How much has KIPINÄ helped you to have more things to do in daily life and to move forward?
5.I have received help, support and advice from KIPINÄ when I needed it.
6.What has changed with help from KIPINÄ? Select all that apply.
7.Think about your daily functioning (energy, ability to do things). How has it changed because of KIPINÄ?
8.Before KIPINÄ and now: how often do you feel lonely or without social support?
Very often
Often
Sometimes
Rarely
Very rarely
BEFORE
NOW
9.KIPINÄ activities have given me good things to do and a daily routine.
10.I feel that I can take better care of my life and wellbeing than before.
11.Has KIPINÄ had an effect on your mood or how you feel?
12.What is the most important change KIPINÄ has brought to your life?
13.What has helped you the most at KIPINÄ?