2022 Annual Business Survey

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* 1. In which suburb is your business located?

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* 2. Which industry sector best describes your business?

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* 3. How long has your business been operating/trading?

Less than 12 months

More than 12 months and less than 3 years

More than 3 years and less than 5 years

5-10 years

10-20 years

20+ years

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* 4. What type of business premises does your business trade from?

Leased space

Owned space

Co-working space

Work from home

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* 5. Please indicate the number of employees

1-5

6-10

11-20

21+

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* 6. What is the legal entity/business type?

Sole Trader

Partner

Company

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* 7. Please provide a brief description of your business

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* 8. Where are the majority of your customers based?

Local (within the Nillumbik Shire)

Neighbouring suburbs (outside the Nillumbik Shire)

Intrastate

Interstate

Overseas

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* 9. Which of the following difficulties or barriers have you experienced?

Cash flow

Limited information from Government in relation to Covid business support

Skill shortage in the digital space

Limited digital capability

Increased rents

Supply chain issues

Car parking / access

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* 10. Which of the following staffing difficulties or barriers have you experienced?

Finding apprentices

Retaining staff

Lack of suitable skills or qualifications

Lack of information about government incentives for hiring staff

Finding staff

Other (please specify)

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* 11. How did your gross revenue (turnover) change from 2019-20 to 2020-21 financial years?

Decrease

Increase

Remained consistent

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* 12. Please indicate your awareness and usage of the following services offered by Nillumbik Shire Council

	Not aware	Aware, but do not use	Aware and plan to use	Have utilised
Business in Nillumbik private Facebook group	Business in Nillumbik private Facebook group Not aware	Business in Nillumbik private Facebook group Aware, but do not use	Business in Nillumbik private Facebook group Aware and plan to use	Business in Nillumbik private Facebook group Have utilised
Council’s Better Approvals Process which assists with permits, planning and premises enquiries	Council’s Better Approvals Process which assists with permits, planning and premises enquiries Not aware	Council’s Better Approvals Process which assists with permits, planning and premises enquiries Aware, but do not use	Council’s Better Approvals Process which assists with permits, planning and premises enquiries Aware and plan to use	Council’s Better Approvals Process which assists with permits, planning and premises enquiries Have utilised
Free online learning opportunities through industry and government bodies	Free online learning opportunities through industry and government bodies Not aware	Free online learning opportunities through industry and government bodies Aware, but do not use	Free online learning opportunities through industry and government bodies Aware and plan to use	Free online learning opportunities through industry and government bodies Have utilised
Nillumbik Shire Council’s Monthly eNews	Nillumbik Shire Council’s Monthly eNews Not aware	Nillumbik Shire Council’s Monthly eNews Aware, but do not use	Nillumbik Shire Council’s Monthly eNews Aware and plan to use	Nillumbik Shire Council’s Monthly eNews Have utilised

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* 13. Given the easing of Covid-19 related restrictions, what changes have you made or are planning to make to your business? (Tick one or more)

Expanding online presence

Changing mode of delivery

Diversifying operations to include new products or services

Shifting to home based operations

Reducing floor space

Increased staffing

No changes

Other (please specify)

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* 14. What are some of the operational benefits you have experienced for your business over the past year?

More efficient staffing

More efficient use of resources

More flexible work arrangements

Improved supply chain

Increased use of local suppliers

Servicing a wider customer base

Wider acceptance of online/digital delivery of goods and services

None

Other (please specify)

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* 15. What are your TOP 3 immediate operational priorities for your business over the next three months? (Max 3 responses)

Paying rent/loans

Paying suppliers

Ensuring I and staff have jobs

Adopting new systems and practices to ensure we continue operating

Ensuring continued supply of goods and services my business requires to operate

Expanding into new markets

Strengthening business branding and marketing

Digital marketing and strategy

Developing e-commerce solutions

Business planning and strategy

Other (please specify)

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* 16. Select the TOP 3 services that you may utilise or consider for your business? (Max 3 responses)

Council permit assistance (such as town planning, health and building)

Lobbying and advocacy to improve business conditions locally

Networking events

Education and upskilling employees

Marketing programs

Finding employees – connecting to new staff, apprentices etc.

A local business support network

One-on-one business mentoring

Other (please specify)

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* 17. Please complete your business details below to be eligible for entry into the draw to win a $100 Shop Local voucher for use at your favourite Nillumbik based restaurant or café.

Contact Name

Business Name

Postal Address

Email Address

Phone Number

Thank-you for participating in the survey.

Terms and Conditions

Survey responses must be received by 5.00pm Friday 30 July to be entered in the draw

Winners will be determined by random at 34 Civic Drive Greensborough on Monday 2 August of July at 10am and will receive one $100 voucher to use at any Nillumbik based restaurant or café business of their choice.

Winners will be contacted directly and notified in writing of the prize.

PRIVACY

Nillumbik Shire Council is collecting this survey information using SurveyMonkey. You may choose to complete the survey anonymously, however you will need to provide your name and contact details if you wish to be contacted by Council or enter the competition. Council will also use any contact details provided to share information about programs supporting local businesses. Your contact details will only be used and disclosed as authorised by law. For further information about how your personal details will be handled, or to access your information, please see Council’s privacy policy here and SurveyMonkey’s privacy policy here