Body Language Proficiency Quiz - Body Language as a Sales Tool

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* 1. True or False: Body language is present in every communication experience, except when are speaking over the phone

True

False

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* 2. Body language can be effective at:

A. Supporting what you say

B. Contradicting what you say

C. Masking your hand of cards in poker

D. All of the above

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* 3. True or False: Consciously or unconsciously, when someone is giving a speaker their full attention, they may tilt their head to one side

True

False

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* 4. True or False: When people are nervous, their gestures can become exaggerated.

True

False

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* 5. In order to mirror properly, we need to:

A. Copy exactly what the other person does.

B. Reflect back to the person what they have told us.

C. Remind the other person what they said.

D. Subtly copy the body language of the person we are with.

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* 6. When you enter a room of people, and some of them have their arms crossed, it means that:

A. The room is chilly

B. They are not going to be receptive to your presentation

C. There are no arms on the chairs

D. None of the above

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* 7. People will sometimes try to hide what they are thinking, but all of us give subtle signals even when trying not to. These signals are called:

A. Smiles

B. Tells

C. Indicators

D. Frustrators

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* 8. The "truth plane" refers to keeping your hands in a specific location while you talk. What is the location?

A. In front of your high chest and neck area

B. Not using any hand gestures

C. In front of your abdomen, above your navel

D. In your lap

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* 9. True or False: Actions such as mimicking the volume at which someone speaks, their speed, and tone are all forms of vocal mirroring.

True

False

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* 10. When it comes to offering a handshake, knowing when to shake is as important as when:

A. Not to, because it may not be culturally sensitive to the person I am greeting.

B. To put my hands in my pocket.

C. To greet someone politely without touching them

D. A and C