Chester Library Patron Survey - Technology Question Title * 1. Mark all the items that describe the service you received. (check all that apply) Staff was too busy to help me Staff was helpful and pleasant Staff did not have the knowledge to help me I did not ask for help Staff refused to assist or Staff ignored me (Please explain). Question Title * 2. Overall, how satisfied are you with library services? Slightly dissatisified Satisfied Slightly satisfied Very satisfied Very dissatisfied Dissatisfied Question Title * 3. Mark all areas in which you would like to see technology improved. (check all that apply) More catalog computers More computers for personal use More CD-ROM/ workstations Improved access from home computers Word processing & spreadsheet capabilities More on-line databases More workstations with SD card & Micro SD card access Question Title * 4. Please give us your thoughts on the following areas of service: Availability of Internet Computers. Excellent Good Just OK Poor Don't Use Question Title * 5. How long have you been using the library's online services? Once Less than once a month 1-6 months 7-12 Months 1-2 Years 3-4 Years More than 4 Years Question Title * 6. How frequently do you visit the library's website? This is my first visit Daily Several time a week Several times a month About once a month Question Title * 7. Do you use Overdrive for ebooks or audiobooks? Yes No Question Title * 8. Patron Information: Do you have Children in your household? Under the age of 12 Between the ages of 13-19 No children living at home Question Title * 9. Patron Information. Your Age Group. 18-29 30-39 40-49 50-59 60 or over Question Title * 10. Patron Information: Do you have the Internet at home? Yes No Done