Scott's Coach Works, Inc. Customer Satisfaction Survey

Please take a moment to rate your experience with us and fill out these few quick and easy questions.
It will only take a minute. We truly appreciate any feedback! 10 = Excellent

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* 1. Contact Info

Name

Email Address

Phone Number

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* 2. Rate our professionalism in handling your phone calls to our office

	1 = Extremely Poor	2	3	4	5	6	7	8	9	10 = Excellent
Give Your Rating Here	Give Your Rating Here 1 = Extremely Poor	Give Your Rating Here 2	Give Your Rating Here 3	Give Your Rating Here 4	Give Your Rating Here 5	Give Your Rating Here 6	Give Your Rating Here 7	Give Your Rating Here 8	Give Your Rating Here 9	Give Your Rating Here 10 = Excellent

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* 3. Rate the appearance of our facilities & our customer lobby

	1 = Extremely Poor	2	3	4	5	6	7	8	9	10 = Excellent
Give Your Rating Here	Give Your Rating Here 1 = Extremely Poor	Give Your Rating Here 2	Give Your Rating Here 3	Give Your Rating Here 4	Give Your Rating Here 5	Give Your Rating Here 6	Give Your Rating Here 7	Give Your Rating Here 8	Give Your Rating Here 9	Give Your Rating Here 10 = Excellent

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* 4. Rate the manner in which your vehicle was checked in and checked out through our front desk

	1 = Extremely Poor	2	3	4	5	6	7	8	9	10 = Excellent
Give Your Rating Here	Give Your Rating Here 1 = Extremely Poor	Give Your Rating Here 2	Give Your Rating Here 3	Give Your Rating Here 4	Give Your Rating Here 5	Give Your Rating Here 6	Give Your Rating Here 7	Give Your Rating Here 8	Give Your Rating Here 9	Give Your Rating Here 10 = Excellent

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* 5. Rate the courteousness of your Service Writer and your satisfaction with the review process of your repairs upon completion of the vehicle

	1 = Extremely Poor	2	3	4	5	6	7	8	9	10 = Excellent
Give Your Rating Here	Give Your Rating Here 1 = Extremely Poor	Give Your Rating Here 2	Give Your Rating Here 3	Give Your Rating Here 4	Give Your Rating Here 5	Give Your Rating Here 6	Give Your Rating Here 7	Give Your Rating Here 8	Give Your Rating Here 9	Give Your Rating Here 10 = Excellent

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* 6. Rate how you were kept informed during the repair process

	1 = Extremely Poor	2	3	4	5	6	7	8	9	10 = Excellent
Give Your Rating Here	Give Your Rating Here 1 = Extremely Poor	Give Your Rating Here 2	Give Your Rating Here 3	Give Your Rating Here 4	Give Your Rating Here 5	Give Your Rating Here 6	Give Your Rating Here 7	Give Your Rating Here 8	Give Your Rating Here 9	Give Your Rating Here 10 = Excellent

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* 7. Rate the quality of the paint application

	1 = Extremely Poor	2	3	4	5	6	7	8	9	10 = Excellent
Give Your Rating Here	Give Your Rating Here 1 = Extremely Poor	Give Your Rating Here 2	Give Your Rating Here 3	Give Your Rating Here 4	Give Your Rating Here 5	Give Your Rating Here 6	Give Your Rating Here 7	Give Your Rating Here 8	Give Your Rating Here 9	Give Your Rating Here 10 = Excellent

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* 8. Rate the quality of the body work

	1 = Extremely Poor	2	3	4	5	6	7	8	9	10 = Excellent
Give Your Rating Here	Give Your Rating Here 1 = Extremely Poor	Give Your Rating Here 2	Give Your Rating Here 3	Give Your Rating Here 4	Give Your Rating Here 5	Give Your Rating Here 6	Give Your Rating Here 7	Give Your Rating Here 8	Give Your Rating Here 9	Give Your Rating Here 10 = Excellent

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* 9. Rate the cleanliness of your vehicle after the repair

	1 = Extremely Poor	2	3	4	5	6	7	8	9	10 = Excellent
Give Your Rating Here	Give Your Rating Here 1 = Extremely Poor	Give Your Rating Here 2	Give Your Rating Here 3	Give Your Rating Here 4	Give Your Rating Here 5	Give Your Rating Here 6	Give Your Rating Here 7	Give Your Rating Here 8	Give Your Rating Here 9	Give Your Rating Here 10 = Excellent

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* 10. Rate the overall performance of Scott's Coach Works, Inc.

	1 = Extremely Poor	2	3	4	5	6	7	8	9	10 = Excellent
Give Your Rating Here	Give Your Rating Here 1 = Extremely Poor	Give Your Rating Here 2	Give Your Rating Here 3	Give Your Rating Here 4	Give Your Rating Here 5	Give Your Rating Here 6	Give Your Rating Here 7	Give Your Rating Here 8	Give Your Rating Here 9	Give Your Rating Here 10 = Excellent

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* 11. Rate the likeliness of referring Scott's Coach Works, Inc. to a friend or associate

1 = Extremely Poor

10 = Excellent

1 = Extremely Poor

10 = Excellent

Any specific comments on this question?